Hunter Reames
Grand Rapids
Summary
Dependable professional with a strong track record in customer service and animal care. Expertise in creating secure environments and enhancing operational flow by anticipating needs and fostering engaging experiences for both pets and clients. Committed to maintaining high satisfaction levels through integrity and strong interpersonal skills.
Overview
3
3
years of professional experience
Work History
Host
Real Food Café
Grand Rapids
11.2024 - Current
- Greeted guests and gathered information for seating arrangements or waitlist management.
- Anticipated customer needs to provide excellent service and enhance dining experience.
- Supported staff with food and beverage service during peak hours to improve service speed.
- Took reservations over phone and in person, accommodating preferences and dining volume.
- Trained new hosts on procedures and customer service standards to ensure consistent quality.
- Addressed customer feedback and resolved issues to uphold satisfaction levels.
- Maintained cleanliness of lobby area, ensuring tables and chairs were wiped down regularly.
- Coordinated incoming calls during busy shifts to streamline operations.
Pet Sitter for Family Business
Mitten Dog Training
Cedar Springs
04.2023 - Current
- Prepared food and water according to pet owners' specific instructions to ensure dietary needs were met.
- Provided attentive care to animals, fostering a secure and comforting environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained clean, safe environment for pets, enhancing comfort and well-being at all times.
Volunteer
Unified Sports
Grand Rapids
04.2023 - Current
- Participated in special events and programs.
- Supported engaging, fun, and smooth-running events by participating with special needs kids my age, in the program.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally.
Education
General Studies -
Northview
Grand Rapids, MI05-2028
Skills
- Integrity and trustworthiness
- Positive attitude
- Punctuality and reliability
- Flexible scheduling
Hobbies and Interests
- Football
- Track and Field
Timeline
Host
Real Food Café
11.2024 - Current
Pet Sitter for Family Business
Mitten Dog Training
04.2023 - Current
Volunteer
Unified Sports
04.2023 - Current
General Studies -
Northview