Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
4
4
years of professional experience
Work History
Greenhouse Assistant
Ohio Wesleyan University
02.2024 - Current
Inspected equipment and machinery to identify and schedule repair and maintenance, managing wear and tear.
Maintained accurate records of planting schedules, fertilization routines, and other essential tasks for optimal greenhouse management.
Ensured proper labeling of all plants in the greenhouse for easy identification, tracking, and inventory management purposes.
Water, pruned and groomed plants and trees to maintain health and attractiveness.
Barista Trainer
Starbucks Coffee
11.2020 - 08.2023
Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Taught proper procedures and strategies for success to new employees.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Proved successful working within tight deadlines and a fast-paced environment.
Team Member
Panera Bread
04.2020 - 11.2020
Evaluated customer needs and feedback to drive product and service improvements.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Assisted customers in selecting merchandise best suited to needs.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.