Hunter Ritchie
Cool Ridge,WV
Summary
Motivated worker with a high work ethic and curiosity to learn anything and everything. Highly experienced in customer service, sports, and retail. Willingness to learn any skill or task needed. Dedicated to reaching goals and performing at the highest level.
Overview
5
5
years of professional experience
Work History
Cashier
Winterplace Ski Resort
12.2018 - Current
- Worked in many different departments such as food and beverage, retail, and ticketing as a cashier.
- Worked in the kitchen preparing food on busy weekends when help was needed.
- Served as the supervisor of the food and beverage court handling any questions, problems, and overseeing that the day to day operations run smoothly.
- As of the 2022-2023 season, worked as a supervisor overseeing all departments for night shifts.
- As a supervisor, input all paperwork and profit turned in by each of the night shift cashiers into the accounting system and made sure everything balanced out with the inventory and POS systems.
- Cared for and assisted 30+ foreign exchange workers, from various South American countries, in receiving social security, bank accounts, and taking them to get groceries and shop each week.
- I also served as a mediator for the foreign exchange workers when they needed assistance and served as a translator.
- Cleaned the food court and ensured that all fridges, freezers, and condiment stations were stocked at the end of every shift.
- Performed random odd tasks such as picking up liquor shipments for the bar and picking up supplies that were desperately needed.
- Trained most food and beverage staff in day to day operations including how to run the registers, complete orders, and clean.
- Count registers at the end of the shift and put aside the cash and coinage to have a complete $200 bank for the register the following shift. Profit is counted, recorded on a turn in form, and turned in to the cash office whereas the forms are given to the supervisors. As a supervisor, these are the forms that I input into the accounting systems.
- As a supervisor, I am also tasked with answering questions and providing information to guests.
Concessions Manager
Beckley Little League
04.2023 - 07.2023
- Monitored and adjusted pricing, discounts, and promotions to maximize profitability.
- Provided sensational customer service while working with a new staff of volunteer parents and coaches that changed daily.
- Ensured compliance with all local health regulations, passing inspections consistently without any violations or penalties.
- Maximized revenue potential by keeping record of high sellers and rotating out low selling products to keep things fresh and appealing.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Supervised food and beverage personnel and operations, evaluating performance and recommending improvements.
- Inspected equipment and machinery for proper working conditions and conducted repairs as needed.
- Trained volunteers how to safely operate and clean their stations such as nachos, popcorn/ pizza, hot dogs, and the front window.
- Oversaw food preparation and monitored safety protocols.
- Tracked inventory and placed weekly supplies orders. I also had to pick up items that cannot be ordered from stores as well as other distribution companies.
Landscaper
Aspen Landscaping
06.2022 - 09.2022
- Built and performed maintenance on mulch flower beds for personal and commercial properties.
- Planted trees and flowers from commercial gardens.
- Pruned and performed upkeep on residential and commercial properties. Ensured bushes, trees, and other plants did not get in the way of electrical boxes, walkways, windows, etc..
- Operated various machinery to perform certain duties such as industrial pruners, weed eaters, lawn mowers, leaf blowers, mulch sprayers, etc..
Prep Cook Trainer
McDonald's
04.2019 - 08.2020
- Head closer and was the kitchen supervisor for the closing shift.
- Operated the grills and fryers as well as performed proper upkeep and maintenance such as replacing oil and cleaning the grills at the end of every workday.
- Worked on the assembly and prep table ensuring that every sandwich and order was executed perfectly while displaying multitasking, leadership, and time management skills.
- Single-handedly unloaded the supplies truck and ensured that each shipment contains the proper order and that inventory is correct.
- Trained new hires to safely and properly perform every day tasks in the kitchen area, as well as perform upkeep and clean all aspects of the kitchen.
Education
BBA - Sports Management
Concord University
Athens, WV12.2024
High School Diploma -
Shady Spring High School
Shady Spring, WV06.2021
Skills
- Proficient in Excel and Word
- Employee Training
- Cash Drawer Balancing
- Merchandise Restocking
- Inventory Stocking
- Cash Management
- Pricing and Markdowns
- Basic Spanish
- Customer Service
- Teamwork and Communication
- Knowledgeable and much experience in sports and athletics
Hobbies
Baseball/ Softball
Football
Collecting
Spending time with family
TVs and Movies
Music
Timeline
Concessions Manager
Beckley Little League
04.2023 - 07.2023
Landscaper
Aspen Landscaping
06.2022 - 09.2022
Prep Cook Trainer
McDonald's
04.2019 - 08.2020
Cashier
Winterplace Ski Resort
12.2018 - Current
BBA - Sports Management
Concord University
High School Diploma -
Shady Spring High School
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