Hi, I’m
Hunter Salch
Rosebud,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
years of professional experience
Work History
Fall's Farm And Auto Supply, LLC
Customer Service Officer
10.2021 - Current
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls to answer questions about products and services.
- Assisted call-in customers with questions and orders.
- Communicated with clients regarding account services, statements, and balances.
- Problem solved unique issues such as locating hard to find auto part's
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained new personnel regarding company operations, policies and services.
- Kept store selves stocked with products to maintain customer trust
Pollito Rico
Cook Manager
07.2021 - 10.2021
Job overview
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Taqueria El Jalisciense
Open Position
08.2020 - 03.2021
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Communicated closely with servers to fully understand special orders for customers.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Domino's Pizza
Pizza Maker
11.2020 - 01.2021
Job overview
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Monitored and maintained clean working areas and cooking surfaces.
Longhorn Truss, LLC
Shop Employee
09.2019 - 02.2020
Job overview
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Checked in and stocked inventory throughout facility.
- Fabricated trusses to exact company standards and customer specifications.
- Placed connector plates at truss joints and hammered into place.
- Rolled machines over truss to embed plates and used finish press to complete secure assembly.
- Completed quality work using wood, metal and other materials.
- Used saws and other power tools safely and without incident.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
HomeschoolTexas, Oregon
High School Diploma
10.2020
Skills
- Solution Coordination
- Customer Service
- Special Assignments
- Customer Phone Call's
- Online Navigation
- Customer Retention
- Restaurant Cook
E-commerce
Since a young age, I have extensively enjoyed e-commerce and its potential, and I started selling on eBay as a kid. I currently run an e-commerce store as a side income stream, and I have extensive knowledge of customer service skills via online communication. I am also very familiar with shipping, notably FedEx and USPS
Additional Information
Every opportunity is valuable to me, and my strongest points are:
Caring for customers
Honesty in the workplace
Ability to follow directions
Good problem solving skills
Hard work ethic
Dedicated to my responsibility's
I am in a LDR relationship and have been for three years. I am primarily seeking a job that would allow me to work while traveling to see my fiancee for periods of time. I have strong Starlink internet and a private workplace while traveling
Timeline
Customer Service Officer
Fall's Farm And Auto Supply, LLC
10.2021 - Current
Cook Manager
Pollito Rico
07.2021 - 10.2021
Pizza Maker
Domino's Pizza
11.2020 - 01.2021
Open Position
Taqueria El Jalisciense
08.2020 - 03.2021
Shop Employee
Longhorn Truss, LLC
09.2019 - 02.2020
Homeschool
High School Diploma
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