Aware Bouncer manages extreme circumstances such as fighting and unruly intoxicated individuals. Remains calm and stands for extended periods of time. Adept at handling circumstances and formulating quick judgments. Excellent problem-solving skills required to handle disagreements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Bouncer
Mojo Bones Bar and Restaurant
Norfolk, VA
02.2022 - Current
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at Mojo Bones facilities.
Inspected each person to check for weapons or contraband before entering premises.
Trained new employees with a step by step plan and walk through.
Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
Identified suspicious activity to determine appropriate response.
Assisted in resolving disputes between guests and staff in a professional manner.
Provided additional support during special events such as concerts, festivals, or sporting events.
Provided friendly and professional assistance to employees, visitors and customers.
Adhered strictly to all laws and regulations governing liquor service within the establishment.
Resolved conflicts and restrained patrons from getting into fights.
Administered crowd control and broke up disturbances without appearing threatening or intimidating.
Monitored security cameras to identify and respond to suspicious activity.
Educated patrons about applicable policies concerning noise levels and smoking rules.
Provided assistance to medical staff in cases of emergency situations involving intoxicated customers.
Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.
Property Manager
Merryman Grounds Maintenance
Hampton, VA
06.2019 - 02.2022
Managed day-to-day activities involving tenants, subcontractors and property management.
Provided guidance and support to junior team members in order to facilitate their professional development.
Managed and oversaw operations, maintenance and administration of properties.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Inspected properties regularly to identify deficiencies and schedule repairs.
Assisted owners with analyzing complex real estate documents and loan agreements.
Managed landscaping at over 50 Walmart's in the DMV area subcontracted to Merryman Grounds Maintenance
Cashier
Foodlion Grocery Store
Yorktown, VA
02.2018 - 07.2018
Identified discrepancies between actual count and register balance; made corrections accordingly.
Worked closely with front-end staff to assist customers.
Ensured compliance with all safety regulations within the store environment.
Developed key customer relationships to increase sales.
Used suggestive selling techniques to promote add-on sales.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Presented products and services to prospective and existing customers to meet client needs.
Helped customers find specific products, answered questions, and offered product advice.
Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Maintained work area and kept cash drawer organized.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Poquoson High School
Poquoson, VA
06-2019
Some College (No Degree) - Maritime And Supply Chain Management
Old Dominion University
Norfolk, VA
Skills
Crime Prevention Methods
Outstanding People Skills
Building Security
Supervision and Management
Crowd Management
Crisis Response
Interior and Exterior Patrol
Identity Verification
Investigative Skills
Emergency Response
Report Preparation
Ground Patrol
Theft Prevention
Security Team Coordination
Property Management
Grounds Maintenance
Database Management
Adaptable
Work Planning
Overtime Management
Coaching
Team Supervision
Shift Scheduling
Quality Improvement
Goal Setting
Leadership
Microsoft Word
Problem-Solving
MS Office
Affiliations
Enjoy Golfing and Socializing with friends and family. Love to help out in the community/ attend church.
Languages
English
Full Professional
Spanish
Limited
German
Limited
References
References available upon request.
Timeline
Bouncer
Mojo Bones Bar and Restaurant
02.2022 - Current
Property Manager
Merryman Grounds Maintenance
06.2019 - 02.2022
Cashier
Foodlion Grocery Store
02.2018 - 07.2018
High School Diploma -
Poquoson High School
Some College (No Degree) - Maritime And Supply Chain Management
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