Dynamic Security Supervisor with a proven track record at Rodriguez Family Clinic, excelling in incident response and security policy development. Adept at risk assessment and staff recruitment, I successfully enhanced safety protocols, ensuring a secure environment while fostering team collaboration. Committed to delivering top-tier security solutions and improving operational efficiency.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Rodriguez Family Clinic
Metairie, Louisiana
05.2023 - Current
Conduct interviews with patients identifying needs from a psychiatric standpoint.
Documenting interviews and collaborating with the doctor to improve patients mental/physical health.
Conducted regular inspections of premises to identify potential security risks.
Developed and implemented security policies and procedures for staff compliance.
Coordinated training sessions for new security staff on operational procedures.
Responded to incidents and emergencies, ensuring effective resolution and documentation.
Collaborated with law enforcement agencies during investigations and incidents.
Monitored surveillance systems to detect suspicious activities or breaches.
Generated reports on security operations for management review and improvement initiatives.
Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Monitored entire facility using CCTV while simultaneously performing dispatch duties.
Security Guard / Security Supervisor / Director of Security
Merchants Security Services
Metairie, Louisiana
05.2018 - Current
Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
Always strived for new contracts to generate more money for the company.
Kept staff aware of security and safety concerns with regular meetings and drills.
Evaluated current security operations and personnel to detect areas in need of improvement.
Developed strategies to prevent crimes with educational and community-based initiatives.
Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
Managed staff schedules for shifts and events to minimize overtime costs.
Developed and implemented training methods to promote improved officer performance.
Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Supervised and mentored 3 managers and staff members in conscious effort to deliver top-quality security services.
Monitored premises to ensure safety and security of property.
Conducted regular patrols to identify potential hazards and suspicious activities.
Controlled access points, verifying credentials of visitors and employees.
Responded promptly to alarms and incidents, coordinating with law enforcement as needed.
Maintained detailed logs of daily activities, incidents, and observations.
Assisted in training new security personnel on protocols and procedures.
Collaborated with management to improve security measures and processes.
Provided excellent customer service to visitors while enforcing facility rules.
Conducted daily security patrols of assigned areas.
Responded to alarms, emergencies, and disturbances.
Provided customer service assistance to staff and visitors in a professional manner.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Addressed problems quickly and reported clear information while working under minimal supervision.
Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Completed incident reports regarding violations of policies or procedures.
Observed surveillance cameras for any suspicious activity or intruders.
Investigated suspicious activity and reported findings to management.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Answered questions from the public regarding facility rules and regulations.
Identified potential security risks and recommended corrective actions.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Maintained order during special events such as concerts and conferences.
Issued visitor badges and access cards to authorized personnel.
Warned persons of rule infractions or violations and evicted violators from premises.
Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Administered first aid when necessary in accordance with training guidelines.
Provided escorts for employees entering and exiting the building after hours.
Assisted with searches of personnel, vehicles, packages.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Reviewed guest identification and employee credentials to authorize entry onto premises.
Patrolled crowds during events to preserve order and promote security.
Searched bags manually to identify prohibited items and contraband.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Education
Tulane University
05.2019
Skills
Incident response
Surveillance monitoring
Security policy development
Risk assessment
Emergency management
Staff recruitment
Timeline
Security Supervisor
Rodriguez Family Clinic
05.2023 - Current
Security Guard / Security Supervisor / Director of Security