Hunter Scott
Kingwood,USA
Summary
Experienced and dependable manager with a strong record of leading teams, driving sales, and overseeing daily operations with efficiency and precision. Skilled in inventory management, vendor reconciliation, and financial accuracy, including deposits and till operations. Known for creating clear action plans, training new hires, and handling store resets and merchandising under tight deadlines. A proactive leader who maintains team accountability, resolves customer concerns, and ensures a smooth, high-performing retail environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
pOpshelf
05.2023 - Current
- Coordinated daily receiving operations, including trucks, vendor shipments, and FedEx deliveries; processed all invoices and matched them to vendor records.
- Conducted monthly reconciliation of transactions by matching received inventory to vendor reports; created detailed reports and submitted discrepancies for credit reimbursement.
- Managed all aspects of store maintenance and employee support by creating service requests and coordinating with ERC/help lines for timely resolution.
- Served as the Lead trainer for all new hires, facilitating onboarding, hands-on training, and development of standard operating procedures.
- Independently executed map sets and resets within strict timeframes, ensuring visual merchandising standards were consistently met.
- Developed and communicated detailed daily plans for the team based on sales metrics, including Flash Sales reports, WTD/MTD/QTD tracking, and establishing hourly sales goals to meet or exceed store targets.
- Provided full leadership coverage of the sales floor for extended periods, ensuring seamless customer experience, operational flow, and staff accountability.
- Managed store cash operations including preparing bank deposits, obtaining change as needed, and opening/closing tills; assisted with back room monitor issues and discrepancy resolution.
- Handled escalated customer concerns with professionalism, delivering resolutions while maintaining brand loyalty and satisfaction.
- Delivered daily product recommendations to customers while actively promoting loyalty rewards and incentive programs.
- Oversaw and organized all backstock inventory, aligning floor plans to accommodate new sets and ensure optimal product availability.
Office Assistant
Primrose school of atascocita
08.2022 - 02.2023
- Responsible for providing administrative support while maintaining strong personable relationships with parents.
- Provided regulatory support to coworkers, taking on additional tasks during high-volume periods.
- Updated office calendars for the new month and accommodated last-minute schedule changes.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Assisted in the organization of student files while adhering to licensing standards and protocols.
Waitress
Outlaw Rays
03.2022 - 07.2022
- Used strong communication skills to ensure customers were provided with excellent service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- 1 Utilized POS system to total meal costs and add taxes for final bill calculation.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Office Assistant
The Learning Experience
07.2021 - 01.2022
- Collaborated with parents to develop and maintain strong support networks and build rapport.
- Organized and led activities to promote physical, mental and social development.
- Supported children's emotional and social development by adapting communication tactics for differing parental needs.
- Maintained tidy, clean and safe environments for children.
- Serve as the main office receptionist, including answering phones, replying to general email requires and greeting parents upon arrival.
- Lead facility tours for visitors lasting one hour, answering questions and providing school information from memory.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Engaged with children on individual basis to build positive, trusting relationships.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Waitress
Rowdy Bucks Saloon
03.2021 - 07.2021
- Worked in a fast paced environment, handled multiple priorities and learned new procedures frequently.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained accurate cash handling practices while efficiently serving customers.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Provided customer service and was involved in training multiple new team members each month.
Infant/Toddler Teacher
Crosby Christian Academy
07.2020 - 03.2021
- Projected strong team orientation by fostering teamwork and collaborating with fellow coworkers.
Education
Emergency Medical Technician
San Jacinto community college
Pasadena, TXAssociate of Arts - Business Administration
San Jacinto community college
Pasadena, TX08.2022
Skills
- Customer service
- Leadership
- Organizational skills
- Supervising experience
- Office experience
Timeline
Assistant Manager
pOpshelf
05.2023 - Current
Office Assistant
Primrose school of atascocita
08.2022 - 02.2023
Waitress
Outlaw Rays
03.2022 - 07.2022
Office Assistant
The Learning Experience
07.2021 - 01.2022
Waitress
Rowdy Bucks Saloon
03.2021 - 07.2021
Infant/Toddler Teacher
Crosby Christian Academy
07.2020 - 03.2021
Emergency Medical Technician
San Jacinto community college
Associate of Arts - Business Administration
San Jacinto community college
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