Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Author
Self Employed Writer
08.2019 - Current
Developed captivating storylines and characters, resulting in increased book sales and positive reader feedback.
Expanded readership by tailoring content to target demographics and employing engaging writing techniques.
Participated in writer's workshops and conferences, honing skills and networking with other industry professionals.
Promoted published works through social media platforms, author website updates, email newsletters, and blog posts.
Consistently met deadlines by effectively managing time, prioritizing tasks, and maintaining strong organizational skills.
Overcame writer's block with creative problem-solving techniques that led to breakthroughs in plot development or character creation.
Enhanced manuscript quality through meticulous editing, proofreading, and revising for clarity and readability.
Gathered inspiration from personal experiences or current events to create relatable and thought-provoking content.
Conducted extensive research to enrich the authenticity and depth of written works, providing a more immersive experience for readers.
Front End Associate
Ashley Furniture Homestore
03.2017 - 02.2020
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Sales Associate
Staples
03.2014 - 01.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Co-Founder
Amos Independent Movers
05.2012 - 10.2014
Ensured timely completion of moving projects by effectively managing time and resources.
Negotiated challenging obstacles like narrow hallways or staircases with large furniture pieces while minimizing property damage risks.
Adapted to changing client needs or requests during moves, ensuring a seamless experience that met expectations.
Developed strong rapport with customers, addressing any concerns or special requests to ensure a smooth moving experience.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 400 lbs.
Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
Contributed to positive company reputation by providing exceptional customer service at all times.
Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.