Hunter Stockemer
Fort Worth,TX
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Tulips FTW
02.2023 - 08.2025
- Crafted and served diverse cocktail menu items, enhancing customer satisfaction and experience.
- Managed bar inventory and supplies efficiently, ensuring optimal stock levels at all times.
- Trained and mentored new bartenders on techniques, service standards, and bar operations.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Resolved customer complaints promptly, fostering positive relationships and loyalty among patrons.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Dietary Aid - Full Time
Sante Center for Healing
10.2020 - 02.2023
- Reviewed patients' dietary requirements and preferences and discussed them with Dieticians to develop healthy menus and nutritional care plans.
- Prepared individual dietary menus based on patients' medical conditions, physical health, preferences, and distastes.
- Assisted with meal preparation and serving.
- Inspected special diet trays to ensure they comply with the dietary restrictions.
- Monitored patients' eating habits and reporting problems with swallowing, chewing, or loss of appetite.
- Counseling and educating patients and their families on proper nutrition.
Tier 1 Helpdesk Support - Full Time
Eyecare Services Partners
05.2021 - 12.2021
- Handled daily support requests received through call queue and emails meeting established goals set for availability surrounding calls, chats and self service incidents reported.
- Resolved and closed 70% of trouble tickets on first call without escalation meeting first call resolution goals for Tier 1 support functions.
- Collected appropriate and accurate information following documented call management processes including logging, follow up, updating and closing of tickets.
- Properly escalate unresolved issues to the next level of support as needed.
- Maintained current and accurate data throughout the lifecycle of a ticket.
- Practiced discretion in regards to access to sensitive and confidential information, as well as maintaining security during information management in compliance with HIPAA standards.
- Consistently demonstrated a professional, pleasant and cheerful demeanor to customers.
IT Support Part Time / As needed
Tech Smart Businesses
01.2020 - 05.2021
- Provided onsite support as needed for in-home and small business needs.
- On-site support included but was not limited to desktop and peripheral setup, general network troubleshooting.
- As needed router setup and troubleshooting.
- General printer replacement, driver installation, and physical setup.
- Small office Active Directory password resets and account creation.
- Mapping and creating shortcuts for network drives.
- General Office 365 troubleshooting and setup.
Personal Shopper
HEB
12.2018 - 12.2019
- Fulfilled grocery orders for customers for delivery and curbside pickup.
- Resolved issues and discrepancies with orders or stock over the phone or through the Point of Sale application.
- Determined suitable substitutions for any items that could not be fulfilled.
- Maintained a clean and food safe environment for all products within my department.
- Provided excellent customer service at the curbside for all customers.
Education
AAS - Radiologic Technology
Tarrant County Community College
Fort Worth, TX05-2027
Skills
- Outstanding customer service
- Safe food handling procedures
- Basic accounting
- New hire training
- Payment processing
- Team player attitude
- Strong multitasking
- Clear and effective communication
- Responsible alcohol service
- Suggestive selling
- Inventory
- Health codes compliance
Certification
TABC Seller-Server Certification
Timeline
Bartender
Tulips FTW
02.2023 - 08.2025
Tier 1 Helpdesk Support - Full Time
Eyecare Services Partners
05.2021 - 12.2021
Dietary Aid - Full Time
Sante Center for Healing
10.2020 - 02.2023
IT Support Part Time / As needed
Tech Smart Businesses
01.2020 - 05.2021
Personal Shopper
HEB
12.2018 - 12.2019
AAS - Radiologic Technology
Tarrant County Community College