Dynamic and goal-oriented professional with a proven track record at CDS, excelling in customer service and team collaboration. Recognized for implementing promotional displays that drove sales growth and training staff to enhance service excellence. Reliable and punctual, with exceptional time management and effective troubleshooting skills to ensure customer satisfaction.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate /Senior Sales Associate
CDS
08.2024 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained store presentation by organizing merchandise and ensuring cleanliness.
Collaborated with team members to achieve sales targets through effective communication.
Trained new staff on customer service protocols and operational procedures.
Implemented promotional displays to attract customers and drive sales growth.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Delivery Driver
Amazon
03.2023 - 03.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Food Service Worker /Fast Food Manager
Leonard Management/ Mcdonalds
03.2022 - 02.2023
Prepared and assembled menu items according to established recipes and standards.
Maintained cleanliness and organization of workstations, adhering to safety regulations.
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Collaborated with team members to ensure timely food preparation during peak hours.
Monitored food quality and freshness, ensuring compliance with health department standards.
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Food Service Manager /Food Delivery Driver
Pizza Hut
07.2021 - 03.2022
Supervised daily operations to ensure efficient service delivery and high customer satisfaction.
Trained and mentored staff on food safety standards and operational procedures.
Implemented inventory management practices to reduce waste and optimize stock levels.
Developed staff schedules to align with peak business hours, enhancing service efficiency.
Collaborated with kitchen team to streamline food preparation processes, improving order accuracy.
Conducted regular quality control checks to maintain product standards and uphold brand reputation.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Fast Food Worker
Raising Cane's Restaurants
08.2020 - 06.2021
Operated kitchen equipment to prepare high-quality food items efficiently.
Ensured compliance with health and safety regulations during food preparation and service.
Maintained cleanliness of workstations and dining areas to enhance customer experience.
Assisted in training new team members on operational procedures and customer service standards.
Collaborated with team members to optimize workflow during peak hours for improved service speed.
Resolved customer complaints promptly, maintaining high standards of customer satisfaction and loyalty.
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Bellevue West
Bellevue, NE
03-2019
Skills
Service excellence
Effective team collaboration
Time management
Effective troubleshooting skills
Listening skills
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Outgoing personality
Flexible schedule
Interests
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Enjoying the art of baking and pastry-making, experimenting with recipes
Gardening
I like working with my hands and fixing things
Swimming
Enjoy hobbies that combine physical activity with outdoor exploration