Hunter Swan
Sales Consultant
Austin,TX
Summary
Performance-driven sales consultant with 5 years of experience selling in dynamic and fast-paced environments. Committed to working autonomously and with sense of urgency to meet and exceed territory sales goals. Adaptable and flexible to accommodate growing customer needs and requests.
Overview
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Inside Sales Agent
The Heyl Group / Phone Animal
Austin, TX
01.2020 - 06.2020
- Prospected for new clients daily by utilizing multiple lead sources and calling over 300 potential clients daily.
- Responded to inbound sales leads from internet lead sources, and sign calls.
- Scheduled appointments for Listing & Buyer agents.
- Conducted lead follow up & nurtured leads until appointments were set.
- Developed and deepened customer relationships to drive revenue growth.
- Utilized digital and telephone approaches to generate sales leads.
- Drove team revenue totals by bringing in over $2.85MM in sales.
- Used Salesforce CRM to maintain detailed contact logs and account records.
- Created and updated customer accounts with relevant information.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Maintained friendly and professional customer interactions at all times.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
Account Manager / Sales
Property Management Consultants
Salem, MA
11.2017 - 03.2021
- Handled 15 client companies and brought in 10 new accounts in 2 years.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Negotiated prices, terms of sale and service agreements.
- Created proposals for new and repeat customer business transactions.
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
- Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Interacted with prospects by asking appropriate open-ended questions to better understand needs and requirements.
- Maintained a strong understanding of competitors, their offerings and their presence in assigned territory.
Laborer
Danvers, MA
11.2016 - 02.2018
- Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
- Performed heavy labor such as ditch digging, paving and hauling.
- Supplied tools and equipment to workers.
- Used organizational skills to meet productivity requirements.
- Read and understood specifications, drawings and blueprints.
- Operated fork truck safely by following all procedures with care.
- Used a pick and shovel to dig, spread and level dirt and gravel.
- Completed all repairs and maintenance work to company standards.
- Cleaned all construction areas to avoid hazards.
- Worked with tools such as pruning saws, hedge and brush trimmers and axes.
- Maintained work sites and client property including weeding and hedge work.
- Selected bulbs, bushes, trees and flowers for planting.
- Operated and maintained basic landscaping equipment and vehicles.
- Trimmed shrubbery and trees and ensured general garden maintenance.
- Swapped out plant containers and flowerbeds each spring, summer and fall.
- Read and followed landscaping plans to install plants and fixtures for residences and businesses.
- Removed debris from work site and followed proper disposal practices.
Lead Dispatcher
CH Robinson Worldwide Inc
Woburn, MA
02.2015 - 12.2016
- Monitored dispatch board and adjusted call priorities.
- Trained, coached and motivated employees to maintain compliance with procedures, standards and performance objectives.
- Maintained up-to-date knowledge of traffic problems and weather concerns.
- Responded to 80+ daily requests.
- Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
- Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments.
- Coordinated with freight forwarders to expedite international shipments.
Team Leader
United States Marine Corps 1/25 Bravo Company - Corporal of Marines
, NH
07.2007 - 05.2015
- Effective decision-maker in high-pressure environments.
- Logged and filed classified documents.
- Served as an intermediary between Intelligence Marines and Infantry Marines by making officers aware of developing situations that could affect mission-readiness and promoting the well-being and morale of enlisted personnel.
- Developed insights into the intentions of intelligence targets by synthesizing information from disparate sources.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
- Aided senior leadership during the executive decision-making process and delivered regular reports to recommend corrective actions and improvements.
- Determined elevation and grid azimuths with maps and map overlays.
- Evaluated terrain and recorded topographical information.
- Gathered, organized, and modeled data for reports and presentations.
- Assessed individual project needs and planned workflows.
Education
High School Diploma -
Northeast Regional Vocational Technical High School
Wakefield, MA 08.2002 - 05.2006
Skills
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Timeline
Inside Sales Agent
The Heyl Group / Phone Animal
01.2020 - 06.2020
Account Manager / Sales
Property Management Consultants
11.2017 - 03.2021
Laborer
11.2016 - 02.2018
Lead Dispatcher
CH Robinson Worldwide Inc
02.2015 - 12.2016
Team Leader
United States Marine Corps 1/25 Bravo Company - Corporal of Marines
07.2007 - 05.2015
High School Diploma -
Northeast Regional Vocational Technical High School
08.2002 - 05.2006
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