Hunter Tucker
Aurora,NC
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacy Technician position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
Carolina East Medical Center
2024.02 - Current
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Counted and labeled prescriptions with correct item and quantity.
- Developed and implemented improvements to pharmacy organization system.
- Entered and processed patients' prescriptions into internal system.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Managed opening and closing duties for pharmacy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Coordinated verification and filling daily prescriptions in high-volume hospital pharmacy environment.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Counted, measured and compounded medications following standard procedures.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Resolved third-party billing, computer system and customer service issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Applied effective time management techniques to meet tight deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Restaurant Owner/Operator
Self Employed
2022.06 - 2024.02
- Planned and executed strategies to increase customer loyalty and retention.
- Recruited, hired, and trained talented staff to fill vacancies.
- Maximized quality assurance by completing frequent line checks.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Incorporated sustainable practices into daily operations which reduced overhead costs while promoting environmental responsibility.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Supervised daily activities of restaurant and 5 employees.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained positive relationships with local community and government officials.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Motivated staff to perform at peak efficiency and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Boosted revenue through targeted marketing campaigns, special events, and promotions.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
- Developed unique events and special promotions to drive sales.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Managed payroll, daily deposits, and cost controls.
- Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
- Purchased food and cultivated strong vendor relationships.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques to meet tight deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analyzed information and provided solutions to problems.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
Head Waiter
Wayside Restaurant
2009.10 - 2022.06
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Ensured compliance with health department regulations through consistent monitoring of cleanliness standards throughout the dining area.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Maintained accurate inventory of restaurant supplies, reducing waste and controlling costs.
- Assisted in menu development by offering valuable insights about popular dishes and ingredients.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Streamlined payment process for customers by implementing efficient check handling procedures among the wait staff.
- Prepared specialty desserts for customers for special occasions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Managed scheduling for waitstaff while considering individual availability requests ensuring appropriate coverage during busy times.
- Inspected dishes and utensils for cleanliness.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
- Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
- Supervised server staff and simultaneously served personal section of tables.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Processed orders and sent to kitchen employees for preparation.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Pharmacy Technician
Pamlico Community College
Grantsboro, NC07.2024
Associate of Science - Criminal Justice
Pamlico Community College
Grantsboro, NC06.2018
Skills
- Drug Inventory Management
- HIPAA
- Medication Storage and Labeling
- Pharmacy Software Proficiency
- Medical Insurance Claims Processing
- Wholesale Ordering
- Secure storage of medications
- Stocking shelves
- Laboratory Operations
- Pharmacy Management Software
- Patient Profile Setup
- Updating medication histories
- FDA Drug Safety Guidelines
- Medication labels
- Pharmaceutical Calculations
- Pharmacy and customer records management
- Insurance Verification
- Interpreting and Processing Medication Orders
- Prioritization and Organization
- Advanced math skills
- Prescription Filling and Labeling
- Prescription Interpretation
- Insurance processing
- Pyxis MedStation
Timeline
Pharmacy Technician
Carolina East Medical Center
2024.02 - Current
Restaurant Owner/Operator
Self Employed
2022.06 - 2024.02
Head Waiter
Wayside Restaurant
2009.10 - 2022.06
Pharmacy Technician
Pamlico Community College
Associate of Science - Criminal Justice
Pamlico Community College
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