Hunter Uli'i
Laie,HI
Summary
With many years of experience at Climb Works and other employers, I have acquired a diverse range of skills through training in various positions. Interacting and socializing with guests in a friendly and welcoming manner has been a key aspect of my role, while ensuring their safety and well-being. My passion for my Hawaiian heritage, coupled with an associate degree in Hawaiian studies, drives me to share my cultural love with others.
Overview
8
8
years of professional experience
Work History
Closing Shift Manager
Climb Works
04.2024 - Current
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Directed, organized and controlled closing functions for sites in multiple states.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
- Responded to customer requests for products, services, and company information.
- CRP and first aid certified.
FRONT OFFICE WORKER
Climb Works
05.2020 - Current
- Performed reception duties such as answering phones, greeting visitors and responding to inquiries in a professional manner.
- Trained new team members on office procedures and provided ongoing assistance when needed.
- Maintained records of all incoming and outgoing mail, packages and other materials.
- Processed payments using cash registers and credit card machines while adhering to company policies.
ZIPLINE GUIDE
Climb Works
05.2020 - Current
- Ensured that all relevant paperwork was completed before allowing participants onto the course
- Provided exceptional customer service to guests of all ages and backgrounds
- Collaborated closely with other staff members to create an enjoyable experience for guests
- Resolved guest issues quickly and professionally using strong problem-solving skills
- Managed multiple tasks simultaneously while ensuring a high level of accuracy.
FOOD AND BEVERAGE CASHIER
BYU-Hawaii
05.2016 - 05.2018
- Maintained cleanliness of dining area by wiping down tables and chairs between customers' visits
- Managed cash register operations accurately and efficiently, including processing payments and issuing receipts
- Processed refunds and exchanges per company policy
- Greeted guests warmly upon arrival and provided menus for their review.
Education
ASSOCIATE IN ARTS (A.A.) IN HAWAIIAN STUDIES AND INTERCULTURAL PEACEBUILDING -
Brigham Young University-Hawaii
Laie, HI12.2023
HIGH SCHOOL DIPLOMA - undefined
Kahuku High & Intermediate
Kahuku, HI05.2017
Skills
- Emergency Care
- Environmental Awareness
- Safety Management
- Team Collaborator
- CPR and First Aid Certified
- Cultural Awareness
- Risk Assessment
- Task Oriented
- Conflict Resolution
- Safety Demonstrations
Timeline
Closing Shift Manager
Climb Works
04.2024 - Current
FRONT OFFICE WORKER
Climb Works
05.2020 - Current
ZIPLINE GUIDE
Climb Works
05.2020 - Current
FOOD AND BEVERAGE CASHIER
BYU-Hawaii
05.2016 - 05.2018
HIGH SCHOOL DIPLOMA - undefined
Kahuku High & Intermediate
ASSOCIATE IN ARTS (A.A.) IN HAWAIIAN STUDIES AND INTERCULTURAL PEACEBUILDING -
Brigham Young University-Hawaii
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