Hunter Vail

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Met with customers to do estimates and handle customer complaints from jobs.
• Added a new tracking system to help manage travel time and job efficiency.

• Minimized downtime in HVAC operations by swiftly completing complex duct installations in challenging environments.
• Provided excellent customer support by addressing questions or concerns regarding the functionality of newly-installed HVAC systems.
• Delivered reliable results under tight deadlines, effectively managing time and resources to complete duct installation projects on schedule.

Coached 7th and 8th graders boys lacrosse for the town team. I was able to help the kids develop within the sport and work together.

Defensive coordinator