Customer-oriented server with 8 years experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Adept at maintaining food safety, delivering orders quickly and meeting all guest needs in fast-paced fine dining establishments. Experienced in restaurant and special event services for weddings, reunions and other parties. Versatile Fine Dining Server adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 2 years of fine dining service experience.
Hi, I’m
Hunter White
Stevenson Ranch,CA
Summary
Overview
16
years of professional experience
Work History
Piccola Osteria
Fine Dining Server
06.2021 - Current
Job overview
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Suggested wine pairings to go with specific menu items.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Managed over 40 guests simultaneously with smooth flow of customer experience and orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Olive Garden Restaurant
Server
05.2016 - 08.2021
Job overview
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Tilly's Clothing Store
Customer Service Representative
08.2015 - 01.2016
Job overview
- Provided primary customer support to internal and external customers in fast-paced environment.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Delivered superior customer service to retain existing customers and attract future customers.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
School Of Skills
Coach
01.2008 - 06.2012
Job overview
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Traveled across California to observe junior athletes and identify potential team recruits.
- Held special events to promote camaraderie among teammates, families and community members.
- Supervised academic progress of student-athletes and scheduled tutoring services for those with declining grades.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Education
Antelope Valley CollegeLancaster, CA
Some College (No Degree) from Engineering (Pre-Engineering)
University Overview
Brooke Point High SchoolStafford, VA
High School Diploma
06.2013
University Overview
Skills
- Workflow Coordination
- High Volume Dining
- Upselling and Cross Selling
- Food and Beverage Service
- High Energy and Stamina
- Customer Service and Rapport
- Menu Memorization and Presentation
- Warm and Friendly
- Team Player
- Reliable and Responsible
- Multitasking and Prioritization
Languages
Spanish
Professional Working
Timeline
Fine Dining Server
Piccola Osteria
06.2021 - Current
Server
Olive Garden Restaurant
05.2016 - 08.2021
Customer Service Representative
Tilly's Clothing Store
08.2015 - 01.2016
Coach
School Of Skills
01.2008 - 06.2012
Antelope Valley College
Some College (No Degree) from Engineering (Pre-Engineering)
Brooke Point High School
High School Diploma
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