Hunter Wilcox
Stonington,CT
Summary
Accomplished sales management professional with a proven track record of increasing revenue and improving sales strategies. Demonstrated leadership abilities in team management, promoting collaboration, and adjusting to market changes. Skilled in client relations, negotiation, and strategic planning. Reliable and goal-oriented, consistently delivering impactful results.
Overview
7
7
years of professional experience
Work History
Senior Sales Manager
The Sporting Shoppe
The Preserve At Boulder Hills, Richmond, RI
06.2020 - 05.2025
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Connected with prospects through trade shows, cold calling and local-area networking, managed 30 incoming calls and emails per day.
- Established a robust CRM system that allowed for accurate tracking of customer interactions, leading to more informed decision-making throughout the entire sales process.
- Streamlined internal sales processes for increased efficiency, resulting in improved productivity and reduced overhead costs.
- Investigated competitive landscape to anticipate negative business impacts.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expand sales opportunities.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Event Security
Mohegan Sun
Uncasville, CT
11.2018 - 01.2020
- Provided excellent customer service
- Upheld strict confidentiality standards regarding sensitive information related to clients, venues, or events attended while serving as an Event Security Officer.
- Coordinated event security logistics, ensuring venues were properly secured and staffed according to anticipated crowd sizes and threat levels.
- Coordinated large-scale event security operations to ensure safety without disrupting event activities or attendees'' experience.
- Enhanced event security by conducting thorough pre-event assessments and planning appropriate measures.
- Supported special event security detail by implementing crowd control measures and assisting guests as needed during high-profile events.
- Supported event security efforts by coordinating access control measures, ensuring a safe and enjoyable experience for all attendees.
Education
Associate's - Engineering Science
Three Rivers Community College
New London, CT06.2020
Diploma -
Robert E. Fitch Sr. High School
Groton, CT01.2017
Skills
- National Registry & CT State EMT-B
- Firefighter II
- Fire Instructor I
- High attention to detail, experienced in record keeping and event logging, and highly organized
- Physically Capable
- Safe Boating/PWC Operation Certificate
- Boy Scouts of America Star Scout, Troop 76
- Negotiation expertise
- Rapport and relationship building
- Performance tracking and evaluations
- Sales tracking
- Account development
Timeline
Senior Sales Manager
The Sporting Shoppe
06.2020 - 05.2025
Event Security
Mohegan Sun
11.2018 - 01.2020
Associate's - Engineering Science
Three Rivers Community College
Diploma -
Robert E. Fitch Sr. High School