Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hunter Yates

Salisbury,NC

Summary

Was able to finish high school 2 years early which opened the door for early college opportunities in HVAC as well as working in the field durning schooling. After getting into the field I was extremely interested in the type of work I was doing as well the opportunity to learn something new everyday. I was mentored by the BEST in the industry at each employer. I enjoy working with likeminded individuals and building relationships.

Overview

5
5
years of professional experience

Work History

Field Service Technician

Sutton Brothers
Kernersville, NC
02.2024 - Current

- Service and maintenance all types of HVAC equipment

- Grow service department and instill training on newer technicians

- Assist in making the service revenue profitable as well as increasing the market share and expanding service area

- Work alongside management team to improve the scheduling rotation and improve response time

Field Service Technician

Eanes Heating And Air
High Point, NC
01.2021 - 02.2024

-Diagnose, repair and maintain residential HVAC equipment.

-Specialized in residential gas furnaces and heat pumps ranging from 30+ years old to newest up to date technology. Experienced in all brands and efficiency’s. Well versed in communicating equipment from Carrier, Rheem, Lennox and Nexia.

-Worked with customers on equipment troubleshooting, proactive maintenance and repair as well as deep relationship and trust building.

-Performed frequent ride alongs with fellow technicians

-Worked directly with management in regards to improvements within the service department, customer concerns and growth of the company

Service Technician/ Installation Technician

Prestige Heating And Air Conditioning
Davidson, NC
09.2019 - 01.2021

-Work with a small residential company to grow from strictly small repairs and maintenance to a full service company installing high efficiency equipment as well as full duct systems and indoor air quality upgrades.

-Worked primarily in residential service as well as a mixture of remodeling and new construction installation with a mixture of light commercial (less than 10 tons)

Installation Technician

Temperature Design
Mooresville, NC
03.2019 - 09.2019

-Install residential and commercial hvac systems, run and build ductwork.

-Primary focusing on fully communicating equipment with zoning in custom homes as well as retrofit.

Education

HVAC

RCCC
Concord, NC

608

EPA CERTIFIED

Extensive Heat Exchanger Training

Heat Exchanger Experts
Colorado City, CO

Certified To Install And Service

CCST Gas Piping

Skills

- High level of knowledge of equipment

- Advanced customer communication

- Objection handling

- Compassion for the customer

- A right way or not at all attitude

- Ability to train others

- Constant attention to detail

- Ability to learn and adapt quickly

Accomplishments

- Received the most 5 star reviews to date for Eanes

- Voted the most requested service technician at Eanes

Timeline

Field Service Technician

Sutton Brothers
02.2024 - Current

Field Service Technician

Eanes Heating And Air
01.2021 - 02.2024

Service Technician/ Installation Technician

Prestige Heating And Air Conditioning
09.2019 - 01.2021

Installation Technician

Temperature Design
03.2019 - 09.2019

HVAC

RCCC

608

EPA CERTIFIED

Extensive Heat Exchanger Training

Heat Exchanger Experts

Certified To Install And Service

CCST Gas Piping
Hunter Yates