Hunter Freeman
Spanish Fork
Summary
Dynamic and customer-focused professional with extensive experience at Starbucks, excelling in exceptional service and coffee expertise. Proven ability to enhance customer satisfaction through effective communication and attention to detail. A dedicated team player skilled in cash handling and multitasking, committed to fostering a welcoming atmosphere and driving repeat business.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
01.2021 - Current
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated espresso machines, grinders, and blenders with proficiency and adherence to safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer interaction skills.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Cashier
Good2Go
05.2024 - 11.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure safety and efficiency.
- Managed inventory restocking, ensuring availability of high-demand products at checkout.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat customers.
- Assisted customers with returns, refunds and resolving transaction issues.
Associate
McDonald's
10.2018 - 02.2019
- Operated kitchen equipment efficiently, adhering to safety protocols and maintaining cleanliness standards.
- Collaborated with team members to ensure timely order fulfillment during busy shifts.
- Implemented best practices for food safety and sanitation compliance within the establishment.
- Provided exceptional customer service during peak hours, ensuring guest satisfaction and loyalty.
Education
High School Diploma -
Bonney Lake High School
Bonney Lake, WASkills
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Time management
- Exceptional customer service
- Excellent memory
- Coffee expertise
- Drink customization
- Excellent math skills
- Multitasking Abilities
Timeline
Cashier
Good2Go
05.2024 - 11.2024
Barista
Starbucks
01.2021 - Current
Associate
McDonald's
10.2018 - 02.2019
High School Diploma -
Bonney Lake High School