Managed to work long hours and monitored the whole ward.
Referred to and consulted with physicians and other healthcare providers on patient care.
Conducted physical examinations to assess patients' health and current condition for optimal treatment.
Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
Community Associate
Regus
12.2021 - 12.2023
Manage multiple tasks while providing customers with the best possible service
Maintained documentation, wrote reports and tracked expenses.
Oversaw facilities maintenance and repairs to improve environment for clients
Coordinated and managed volunteer activities for community service projects.
Kept files updated, accurate and aligned with requirements.
Customer Service Representative
Enterprise Rent-A-Car
07.2021 - 12.2021
Responsible for opening and closing of the Rental reservation
Responsible for ensuring quality customer service for all business and residential customers
Make sure to sell additional insurance and others features .
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Outreach Agent
Ciox Health
07.2020 - 08.2020
Volunteered Technical Knowledge base training and analyzes data to address operational challenges and customer service issues
Creation Development and Implementation of required strategies
Analyzes problems and provides information/solutions
Monitored daily operations using different Enterprise software (OKTA, Chart Finder, Max Agent)
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
ER
Rahim Yar Khan, Pakistan, Sheikh Zayd Hospital
05.2019 - 11.2019
Work in medical ER for long hours
Collect the blood samples and ABGs , process them for further reporting
Monitor a safe medical environment
Assist with examination, Procedures, and other Patient activities
Counseling and Communication of the patient and their attendants
Tutor
United Medical College
09.2018 - 04.2019
Second year students in their courses
Monitor the projects of related to community medicines
Teach a class size of 20 attendees
Patient Access Representative
Muhammad Medical Hospital
06.2017 - 08.2018
Transport immobile and emergency patients to the hospitals
Convince the rural patients for the treatment
Report and Monitor daily operations to supervisor
Process Associate
Unilever Food Corporation
07.2015 - 03.2017
Data Closely monitor the cashflows and ensure budget requirements are met
Keep meetings minute with the finance team to understand internal management budgeting and forecasting
Projects
The effect of Doctor-Nurse relationship on patient care
Education
Bachelor’s - Medicine
Muhammad Medical College
09.2019
Skills
Technical:
Problem-Solving Skills; Attention to Detail ; Emotional Intelligence (EI) ; MS Office Industry: Analytical skills; Leadership; Customer Service Representator (CSR) ; Multilingual
Additional Information
AWARDS & ACHIEVEMENTS
, 04/2017-10-2017
Awards of Best Counsellor. Award of best speaker