HUONG NGO
Sacramento,CA
Summary
Highly organized professional with expertise in efficient scheduling processes and a strong focus on team collaboration. Proven track record of optimizing schedules and improving operational flow, leading to increased productivity and efficiency. Well-regarded for reliability and adaptability, consistently ensuring seamless coordination in dynamic environments.
Overview
5
5
years of professional experience
Work History
Scheduling Coordinator
Triza Home Health
03.2024 - Current
- Managed multiple calendars for 50 clinicians and 150 patients while ensuring compliance
- Tracked productivity, employee absences, shift changes, and other schedule modifications
- Monitored daily operations by staying informed on internal communication system
- Utilized advanced problem-solving skills to anticipate potential conflicts in schedules
- Identified gaps in existing workflow and implemented solutions to improve efficiency
Office Administrator
Sequoia Home Health
01.2021 - 02.2024
- Monitor portals to identify referrals for varying levels of care/treatment and coordinate with clinical team & providers to secure these services for patients
- Ensure documents get to appropriate parties in a timely manner
- Liaise between clients, hospitals, and healthcare providers to maintain continuity of care
- Assist in admitting patients by communicating with patient and family prior to admission, completing and reviewing admission documentations
- Manage office inventory, tracking supplies and placing orders to ensure smooth daily operations
- Created detailed calendars for staff members to support deadline management and milestone achievement
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments
Mental Health Worker
National Psychiatric Care And Rehab Services
07.2020 - 01.2021
- Deliver counseling services to clients working through issues such as mental illness and substance abuse
- Work with family members to develop support networks and multifaceted coping techniques focused on client needs
- Observe and monitor client behavior and responses to treatment
- Document client progress in confidential files
- Develop goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Education
Bachelor of Science - Public Health
San Jose State University
San Jose, CA12.2016
Skills
- Effective Time Allocation
- Multi-tasking
- Customer Service
- Administrative Support
- Analytical Problem-Solving
- Inventory management
- Vendor Management
- Facilities Maintenance
- Financial Reporting
- Accounts Payable and Receivable
Languages
Vietnamese
Native or Bilingual
Timeline
Scheduling Coordinator
Triza Home Health
03.2024 - Current
Office Administrator
Sequoia Home Health
01.2021 - 02.2024
Mental Health Worker
National Psychiatric Care And Rehab Services
07.2020 - 01.2021
Bachelor of Science - Public Health
San Jose State University
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