Huong Ngo

• Operated hand and power tools for finishing tasks on residential construction projects.
• Applied finishes to surfaces, ensuring high-quality standards and attention to detail.
• Collaborated with team members to meet project deadlines and maintain workflow efficiency.
• Assisted in preparing job sites by cleaning, organizing materials, and setting up equipment.
• Achieved high customer satisfaction ratings, consistently delivering finished products that exceeded quality standards.
• Reduced waste, carefully controlling material usage during finishing operations.
• Collaborated effectively with other team members to ensure seamless integration of finishing work in production timelines.

• Supervised suite operations, ensuring high service standards and customer satisfaction.
• Coordinated event logistics, managing staff assignments and resource allocation effectively.
• Trained new team members on operational procedures and customer engagement strategies.
• Implemented process improvements to enhance efficiency in service delivery and workflow management.
• Conducted performance evaluations, providing feedback to foster professional development among staff.
• Collaborated with management to strategize event planning, aligning resources with client expectations.

• Developed and implemented operational strategies to enhance customer experience and retention.
• Managed daily operations, ensuring efficient workflow across all departments.
• Oversaw team performance, providing mentorship and training to staff members.
• Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
• Established strong vendor relationships, negotiating favorable terms to improve cost-effectiveness.
• Managed day-to-day business operations.

Dorthy Van Nuys, school of modeling. Graduated w/3 diplomas.

Cosmetology school graduated w/skin, hair and nails deploma.