Huong Nguyen

• Bidding documents, Quotations, Sales Contract Preparation.
• Order handling in SAP (order with suppliers, logistic arrangement from order until shipment arrival).
• Payment follow up and invoicing (in SAP).
• Claim issue handling.
• Cost/Sales, Hour Utilization, Hours Capacity Analysis and Reporting.
• Project Updating and Customer Updating in the system

My customers include international companies as Nestle, Dutch Lady as well as big domestic companies like Vinamilk.

• Supervise and maintain working standard for staff and vendors.
• Set/Propose discipline and rewards procedures
• Handle customer requests and complaints.
• Maintain filing records
• Being the main organiser for the Grand Opening Store in 2008.

• Project Cost Calculation, Commercial Offer, Sales Contract for filling equipment.
• Order handling
• Sales Forecasting
• Customer Satisfaction Surveys
• Host monthly forum to update about project progress, evaluation, profit/loss, balance score card, payment...

• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Filed paperwork and organized computer-based information
• Event organization: company outings, company anniversary, customer visits, regional MD meetings, family days, year-end parties, conferences. I organized more than 20 events which were very successful.