Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Huong Nguyen

Salem,VA

Summary

Dynamic professional with strong analytical skills and a proven track record at Tetra Pak, excelling in project coordination and customer satisfaction. Adept at managing complex tasks with attention to detail, I effectively handle order processing and reporting, ensuring operational efficiency. Recognized for my organizational abilities and commitment to excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Material Admin

Virginia Transformer
06.2025 - Current
  • Inventory Management: issuing materials, and maintaining high inventory accuracy in the system.
  • System & Data Entry: Accurately updating and issuing material status, and BOMs in GRMS system.
  • Filing: Processing and filing paperwork in efficient and accessible method.
  • Coordination: Collaborating with Material Handlers, Circle Counters, Supervisors, and other cross-functional Material Admins in other sites to resolve issues and maintain smooth operations.
  • TMT assigning and issuing: a job I took initiative for self learning and taking.



Phlebotomist

Quests Diagnostics
01.2019 - 05.2025
  • Perform Venipuncture & Capillary Draws: Safely collect blood samples from diverse patient populations (pediatric, geriatric). Collected about 40 samples a day.
  • Patient Care: verify patient identity, explain procedures, minimize discomfort, build trust, and address inquiries.
  • Safety & Compliance: Adhere to infection control, HIPAA, and safety protocols; maintain sterile techniques.
  • Achievement: Phlebotomist with the most sticks 2023

Sales Support Co-ordinator

Tetra Pak Vietnam
08.2011 - 12.2015
  • Bidding documents, quotations, sales contract preparation.
  • Order handling in SAP (order with suppliers, logistics arrangement from order until arrival).
  • Invoicing and payment follow up in SAP.
  • Handling claim issues.
  • Cost/Sales month end reporting, Hour Utilization, Hour Capacity Analysis and reporting.
  • Project updating in Dashboard.

My customers were Nestle, Friesland Campina, Coke..., and the biggest domestic milk company Vinamilk.

Customer Service Manager

Lotte Mart
08.2008 - 07.2011
  • Supervised 20 staff
  • Handled customer requests and complaints
  • Maintained filing system
  • Being the main organiser for the Grand Opening store in 2008.

Field Project Co-ordinator

Tetra Pak
01.2005 - 02.2008
  • Calculating Project Cost, Preparing Commercial Offer, Preparing Sales Contracts for filing equipment.
  • Order Handling and Sales Forecasting.
  • Customer Satisfaction Survey.
  • Monthly forum hosting to update about project status, profit/loss, payment, balance score card...

Executive Secretary

Tetra Pak
12.1998 - 12.2004
  • Managed incoming and outgoing correspondences, mails, emails, faxes.
  • Scheduled executive's agenda, prepared meeting agenda and materials
  • Order and Maintain office equipment and supplies.
  • Organized all the events for the companies and customers. I organized more than 20 events successfully, particularly including the event to host Tetra Pak owner in 2003 with more than 300 participating guests.

Education

Bachelor of Arts - Foreign Trade

Economics University of Ho Chi Minh City
Vietnam
08-2008

Skills

  • Strong analytical skills
  • Good in math
  • Time management
  • Computer skills
  • Multitasking Abilities
  • Organizational skills
  • Attention to detail
  • Dependable and responsible
  • Microsoft office

Certification

Microsoft Word and Microsoft Power Point expert in 2023 certified by Microsoft.

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Material Admin

Virginia Transformer
06.2025 - Current

Phlebotomist

Quests Diagnostics
01.2019 - 05.2025

Sales Support Co-ordinator

Tetra Pak Vietnam
08.2011 - 12.2015

Customer Service Manager

Lotte Mart
08.2008 - 07.2011

Field Project Co-ordinator

Tetra Pak
01.2005 - 02.2008

Executive Secretary

Tetra Pak
12.1998 - 12.2004

Bachelor of Arts - Foreign Trade

Economics University of Ho Chi Minh City
Huong Nguyen