Huriel Rodriguez
Del Valle,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Bahama Bucks
06.2020 - Current
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Interacted well with customers to build connections and nurture relationships.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Created and maintained safe and secure work environments for employees.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
High School Diploma -
Kipp Austin Collegiate
Austin, TX05.2022
Skills
- Employee reviews
- Records Organization and Management
- Logistics
- Operations
- Inventory Control
- Customer Service and Engagement
- Store operations
- Decision-Making
- Sales Techniques
- Sales Promotion
- Employee Coaching
- Motivational Techniques
- Program Optimization
- POS Systems
- Store Opening and Closing
- Supplier Monitoring
- Attention to Detail
- Work Planning and Prioritization
- Systems and software expertise
- Problem-Solving
- Effective leader
- Customer Retention
- Revenue Growth
- Store Organization
- Inventory Tracking and Management
- Issue Resolution
- Display Setup
Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Bahama Bucks
06.2020 - Current
High School Diploma -
Kipp Austin Collegiate
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