A proven and a professional business manager, who demonstrate a strong work knowledge of business operation, with a key focus towards business growth and expansion both in hospitably and general trading space.
Overview
20
20
years of professional experience
Work History
Manager
SALEM AL MUHAIRI GENERAL TRADING LLC
06.2016 - 04.2023
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Maximized performance by monitoring daily activities and mentoring gold market.
Owner/General Manager of Operations
BERHE AIBA HOTEL
01.2004 - 02.2021
As hotel owner/manager I was responsible for overseeing the daily operations of a hotel to ensure a smooth and efficient operation. I was also in charge of managing staff, maintaining guest satisfaction, and maximizing profitability. I was also responsible for setting and achieving revenue goals, controlling expenses, and implementing policies and procedures to enhance the guest experience. I had to also ensure compliance with regulations, maintain a safe and secure environment for guests and employees, and handle guest inquiries and complaints effectively.
Evaluated suppliers to maintain cost controls and improve operations.
Prepared annual budgets with controls to prevent overages.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Reduced operational risks while organizing data to forecast performance trends.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Worked with marketing teams to create print advertisements to bring in new customers.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Managed purchasing, sales, marketing and customer account operations efficiently.
Collaborated with sales teams to develop go-to-market strategies that aligned with consumer needs while driving sustainable growth.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assisted in recruiting, hiring and training of team members.
Applied effective time management techniques to meet tight deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Owner/Manager
HM Trading Import Export, Wholesale & Commission A
02.2003 - 12.2014
I was responsible for buying and selling physical goods such as commodities, products, and materials.
I worked in markets, exchanges, or directly with manufacturers and suppliers to negotiate pricing, quantities, and delivery schedules. It was a demanding job as I had to stay informed about market trends, economic conditions, and supply chain dynamics to make informed trading decisions.
Additionally, I was involved in risk management, logistics coordination, and client relationship management. I have developed skills, negotiation abilities, and market knowledge are essential for success in this role.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Gained extensive knowledge in data entry, analysis and reporting.
Learned and adapted quickly to new technology and software applications.
Education
No Degree - Bookkeeping
International Ass. Of Profession's Carrere College
Toronto, Canada
02.2024
Hotel Management
Ministry Of Tourism Of Eritrea
Asmara, Eritrea
06.2007
Skills
Financial Management
Computer Skills
Microsoft Office
Peachtree Accounting Softwear
Quickbooks Softwear
Task Prioritization
Data Management
Recordkeeping
Preventive Maintenance
Salesforce Management
Operations Management
Business Development
Business Planning
First Aid/CPR
Timeline
Manager
SALEM AL MUHAIRI GENERAL TRADING LLC
06.2016 - 04.2023
Owner/General Manager of Operations
BERHE AIBA HOTEL
01.2004 - 02.2021
Owner/Manager
HM Trading Import Export, Wholesale & Commission A
02.2003 - 12.2014
No Degree - Bookkeeping
International Ass. Of Profession's Carrere College
Hotel Management
Ministry Of Tourism Of Eritrea
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