Summary
Overview
Work History
Education
Skills
Certification
Microsoft skills
Languages
Timeline
Generic

Husam Harb

Las Vegas,NV

Summary

Dynamic professional with a clean driving record and exceptional customer service skills, honed at Uber and Lyft. Proven ability to optimize routes and enhance passenger experiences, while maintaining safety protocols. Adept at problem-solving and relationship building, ensuring timely and efficient transportation solutions. Committed to excellence in all driving and delivery operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver

Uber And Lyft
01.2024 - Current
  • Navigated urban environments efficiently, ensuring timely and safe passenger transport.
  • Maintained high customer satisfaction through friendly interactions and responsiveness to rider needs.
  • Utilized GPS and navigation systems to optimize routes, reducing wait times for passengers.
  • Monitored vehicle performance, reporting any maintenance issues promptly to ensure safety standards.
  • Adapted quickly to changing traffic conditions, demonstrating strong problem-solving skills in real-time situations.
  • Implemented strategies to manage peak hours effectively, improving overall ride availability for customers.
  • Provided feedback on app functionality, contributing to enhancements that improved user experience for riders and drivers alike.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Reduced delivery times with careful planning and route optimization.

Security Officer

Ochsner Hospital
03.2020 - 01.2024
  • Monitored security systems and surveillance equipment to ensure safety protocols were followed.
  • Conducted regular patrols throughout the facility to detect and address potential security breaches.
  • Responded promptly to emergency situations, providing assistance and coordinating with local authorities as needed.
  • Assisted in training new security personnel on procedures, policies, and emergency response protocols.
  • Maintained accurate incident reports and documentation for all security-related activities and occurrences.
  • Collaborated with hospital staff to enhance safety awareness and promote a secure environment for patients and visitors.
  • Enforced access control measures to regulate entry into restricted areas within the hospital premises.
  • Provided exceptional customer service by addressing inquiries from patients, visitors, and staff regarding safety concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.

Chef

Zuwar Greek Cuisine
01.2020 - 01.2023
  • Prepared and presented authentic Greek dishes, ensuring adherence to traditional recipes and presentation standards.
  • Managed inventory and ordered supplies to maintain kitchen efficiency and minimize waste.
  • Collaborated with team members to execute high-volume service during peak hours, enhancing overall customer satisfaction.
  • Maintained cleanliness and organization of kitchen workspace following health and safety regulations.
  • Assisted in training new kitchen staff on cooking techniques and food safety protocols, fostering a collaborative environment.
  • Developed weekly specials by experimenting with seasonal ingredients, contributing to menu diversity and customer engagement.
  • Implemented efficient prep schedules that improved workflow and reduced meal preparation times during busy shifts.
  • Conducted regular quality checks on food items to ensure consistency in taste and presentation for all orders.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
  • Managed successful kitchen remodel, selecting equipment that increased productivity and met evolving needs.
  • Coordinated with team members to prepare orders on time.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Assisted with menu development and planning.
  • Utilized culinary techniques to create visually appealing dishes.

Sales Associate

Metro by T-Mobile
01.2017 - 02.2021
  • Assisted customers in selecting devices and plans to meet individual needs
  • Provided expert knowledge on product features and promotions to enhance sales
  • Processed transactions accurately using point-of-sale systems
  • Maintained store appearance, ensuring displays were organized and appealing
  • Resolved customer inquiries and concerns, fostering positive relationships
  • Collaborated with team members to achieve sales goals and improve performance
  • Trained new associates on operational procedures and customer service techniques
  • Monitored inventory levels and assisted with restocking to ensure product availability
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Managed efficient cash register operations.

Education

Business Administration

CSN School
Baton Rouge, LA
06.2017

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • City and non-city driving
  • Punctual and reliable
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Transportation
  • Traffic law observation
  • Commercial driving
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Schedule management
  • Heavy lifting
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • CDL license
  • Passenger assistance
  • Language fluency
  • Team building
  • Business management
  • Friendly and outgoing
  • Verbal and written communication
  • Map reading
  • Traffic laws
  • Emergency response
  • Driving and transportation
  • Safe driving techniques
  • Delivery pickup
  • Active listening

Certification

Computer skills Microsoft

Microsoft skills

Words

Excel

Power point

Languages

Arabic
Full Professional
English
Limited Working

Timeline

Driver

Uber And Lyft
01.2024 - Current

Security Officer

Ochsner Hospital
03.2020 - 01.2024

Chef

Zuwar Greek Cuisine
01.2020 - 01.2023

Sales Associate

Metro by T-Mobile
01.2017 - 02.2021

Business Administration

CSN School

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Husam Harb