Huseyin Sezgin
Naples,USA
Summary
Highly motivated hardworking with proven relationship-building and time management skills in Cruise Line,Hotel's and Restaurant's. 10years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
General Manager
Boucherie NYC
New York, USA
05.2022 - 12.2023
- Started as a Assistant Restaurant Manager, performed my position absolute professionalism and promoted to General Manager position.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments and direction.
Zone Manager
Maxxroyal Resorts
Antalya, Turkey
05.2020 - 04.2022
- Ensuring that the Restaurant’s complies with sanitation and safety standards for guest, associates
- Monitor product quality and guest satisfaction in Restaurant’s
- Ensure that food quality is consistent and prepared to guest specifications
- Interact with guest to obtain feedback on quality of service and food in outlet’s.
Maitre’D
Carnival Cruise Line
, USA
08.2014 - 08.2019
- Started as a Asst. Waiter, perform each of my position with absolute professionalism and responsibility.
- Organized special events such as wine tastings or holiday themed dinners.
- Managed reservations and waitlist in a timely manner, ensuring all customers were seated promptly.
- Adhered to all health department regulations regarding food handling safety practices.
- Provided seating arrangements for guests according to their needs and preferences.
- Resolved customer complaints or disputes in a professional manner while maintaining positive relationships with patrons.
- Followed company guidelines related to health codes standards and sanitation regulations.
- Responded quickly to guest requests in an efficient manner.
Education
High School Diploma -
High School
04-2005
Skills
- Team Management
- Guest Relations
- Reservation Management
- Strong leadership
- Cultural Sensitivity
- Guest Engagement
- Complaint Handling
- Event Planning
- Greeting guests
- High-volume dining
- Food inspection
- Positive and professional
- Detail Oriented
- Strong interpersonal skills
- Effective Multitasking
- Cleaning and sanitation
- Restaurant Operations
Timeline
General Manager
Boucherie NYC
05.2022 - 12.2023
Zone Manager
Maxxroyal Resorts
05.2020 - 04.2022
Maitre’D
Carnival Cruise Line
08.2014 - 08.2019
High School Diploma -
High School
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