Summary
Work History
Education
Skills
Additional Information
Timeline
AdministrativeAssistant
HUSMIRA MRZLJAK

HUSMIRA MRZLJAK

Franklin Park,IL

Summary

Obtain a position as Regional Security Compliance Manager at Lufthansa Cargo. My experience in operations, safety, security, and handling includes supporting, educating, and implementing local operations and their objectives. I am currently holding the position of Environmental Health and Safety Coordinator.

Work History

Environmental Health and Safety Coordinator

Regional Security Compliance Manager

Lufthansa Cargo
  • My understanding of the incredibly complicated cargo security laws, combined with my handling history, has assisted me in mitigating any regulatory findings and noncompliance with our regulators
  • My attention to detail and ability to adapt to the ever-changing regulatory framework made for a successful operation
  • My work ethic and dedication to the protection of ever-changing supply chain critical infrastructure have enabled me to collaborate in cross-functional teams across sales, customer service, operations, corporate, and security, which is critical to the Lufthansa Cargo operation's success
  • Furthermore, I have continued to display a good competence to interface with employees, contractors, customers, regulators, and management while managing security interests even in a demanding situation, and the capacity to interact with and motivate employees
  • My strengths also include strong leadership capabilities and the capacity to train employees and management
  • Monitoring performance, resolving cargo difficulties, and determining the best option to satisfy customers in terms of handling and security
  • I conducted TSA regulatory audits to ensure compliance, issue remedial action, and track progress
  • Capable of identifying potential security concerns and exercising sound judgement when faced with difficult choices
  • Conducting TSA quarterly audits, handling OSHA, FAA, and environmental audits, as well as self-audits and liaison with TSA, FAA, CDA, CBP, and local port authorities
  • Having exceptional leadership skills in operations and handling, including supporting and implementing Lufthansa cargo objectives
  • Participating in lean projects along with eAWB provided extensive knowledge with lean principles
  • In addition to implementing new procedures, training, aircraft handling, warehouse handling, employee cross training, cool/td product handling, hazardous material, tracing, and acceptance
  • Preparing training materials and sharing my skills and experience with my colleagues
  • Dealing with customers on a regular basis requires a high level of commitment, integrity, and desire to go above and beyond to ensure customer satisfaction
  • I maintain high standards for my work and am known for my ability to follow through, as well as my perseverance, devotion, and professional demeanor.

Education

Skills

  • Quick thinker and problem solver/analytical
  • Organizational and logical management of multiple priorities
  • Always seeking more knowledge
  • Operational and customer-focused
  • Team player and people person/multicultural sensitive
  • Passionate and Enthusiastic/Interpersonal Abilities
  • Support of project management
  • Assistance with the organization and implementation of trainings
  • Detail-oriented, reliable, and strong Independence
  • Open to Change Management
  • Work well under pressure
  • Strong reasoning ability
  • Conceptual Thinker
  • TTT-Screener & All Cargo Management Representative Trainers
  • Documentation of internal process structures
  • Technical skill: MS Word, Excel, Power Point Teams, and Outlook

Additional Information

My understanding of the incredibly complicated cargo security laws, combined with my handling history, has assisted me in mitigating any regulatory findings and noncompliance with our regulators. My attention to detail and ability to adapt to the ever-changing regulatory framework made for a successful operation. My work ethic and dedication to the protection of ever-changing supply chain critical infrastructure have enabled me to collaborate in cross-functional teams across sales, customer service, operations, corporate, and security, which is critical to the Lufthansa Cargo operation's success. Furthermore, I have continued to display a good competence to interface with employees, contractors, customers, regulators, and management while managing security interests even in a demanding situation, and the capacity to interact with and motivate employees. My strengths also include strong leadership capabilities and the capacity to train employees and management. Monitoring performance, resolving cargo difficulties, and determining the best option to satisfy customers in terms of handling and security. I conducted TSA regulatory audits to ensure compliance, issue remedial action, and track progress. Capable of identifying potential security concerns and exercising sound judgement when faced with difficult choices. Conducting TSA quarterly audits, handling OSHA, FAA, and environmental audits, as well as self-audits and liaison with TSA, FAA, CDA, CBP, and local port authorities. Having exceptional leadership skills in operations and handling, including supporting and implementing Lufthansa cargo objectives. Participating in lean projects along with eAWB provided extensive knowledge with lean principles. In addition to implementing new procedures, training, aircraft handling, warehouse handling, employee cross training, cool/td product handling, hazardous material, tracing, and acceptance. Preparing training materials and sharing my skills and experience with my colleagues. Dealing with customers on a regular basis requires a high level of commitment, integrity, and desire to go above and beyond to ensure customer satisfaction. I maintain high standards for my work and am known for my ability to follow through, as well as my perseverance, devotion, and professional demeanor.

Timeline

Environmental Health and Safety Coordinator

Regional Security Compliance Manager

Lufthansa Cargo
HUSMIRA MRZLJAK