Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Profile
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Hussain Abul Hasan

Riyadh

Summary

Experienced Multi-Store Coffee Shop Manager with 8+ years of success in improving operational efficiency and profitability across multiple locations. Expertise in strategic planning, team development, and delivering exceptional customer experiences. Seeking to leverage skills for driving growth and success in your organization.

Overview

9
9
years of professional experience

Work History

Area Manager(Starbucks & Costa)

Arabian Gates Company
11.2022 - Current
  • Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.
  • Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans that meet operational and organizational objectives.
  • Lead and motivate teams across multiple locations. This includes hiring, training, and performance management of staff.
  • Ability to oversee daily operations, manage inventory, ensure quality control, and maintain consistent standards across all locations.
  • Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.
  • Monitors and manages district-wide management staffing levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements.
  • Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.
  • Solicits customer feedback to understand customer needs and the needs of the local community.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methods of recognition.
  • Challenges and inspires partners to achieve business results.
  • Develops and maintains positive relationships with partners in the district by understanding and addressing individual motivation, needs and concerns.
  • Ability to manage the overall operations of multiple stores independently.

Store Manager

Al Shaya Group
11.2016 - 12.2022
  • Maintain the beverage quality to make sure customer is happy and satisfied upon his visit.
  • Using peak hours readiness checklist to make sure partners are on floor and in the right position.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence, to improve partner performance.
  • Make sure all partners following the beverage routine and Starbucks standards.
  • Manage FEFO in the store and reduce the write off & Mark outs by thoroughly suggesting to customers.
  • Follows Starbucks and Alshaya operational policies and procedures, including cash management and cash register policies to ensure all cash management practices are followed on daily basis.
  • Maximize the profit & minimize the costs to ensure the bottom line of P&L is achieved.
  • Managed store budget, controlling expenses to ensure financial targets were met.
  • Have an experience in high volume DT stores around 1300 daily customers volume.
  • Implemented visual merchandising strategies to enhance product visibility and drive sales.
  • Conducted regular performance reviews, setting objectives and targets for individual team members.
  • Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
  • Analyzed sales data to identify trends, forecast demand, and adjust product ordering accordingly.
  • Oversaw inventory management, reducing stock loss through effective control measures.

Education

Bachelor of Technology - Electronics & Communication Engineering

JNTU

Intermediate - undefined

Chaitanya

Skills

  • Oracle fusion basics
  • Microsoft dynamics AX
  • MS office (Word, Excel, PowerPoint, Access)
  • Operating system: Windows 2000
  • Operating system: Windows XP
  • Operating system: Windows

Languages

Arabic
English
Urdu

Timeline

Area Manager(Starbucks & Costa)

Arabian Gates Company
11.2022 - Current

Store Manager

Al Shaya Group
11.2016 - 12.2022

Intermediate - undefined

Chaitanya

Bachelor of Technology - Electronics & Communication Engineering

JNTU

Personal Profile

  • Iqama Status: Transferable
  • Visa Status: Transferable
  • Date of Birth: 20-04-1992
  • Nationality: Indian
  • Driving License: Valid Indian & KSA License
  • Marital Status: Married
  • Work Permit: Valid & Transferable

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