Hussain Shaikh
Overview
2
2
years of professional experience
Work History
Customer Service Representative
The New Indian House
12.2022 - 04.2025
- Responded to customer requests for products, services, and company information.
- Increased efficiency and team productivity by promoting operational best practices.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new personnel regarding company operations, policies and services.
- Maintained up-to-date knowledge of product and service changes.
Education
Bachelor of Arts - Arts
Mumbai Hindi University
Maharashtra02-2012
Skills
- Adaptability and flexibility
- Customer service
- Time management
- Active listening
Timeline
Customer Service Representative
The New Indian House
12.2022 - 04.2025
Bachelor of Arts - Arts
Mumbai Hindi University
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