Hussam Ahmad
Brooklyn
Summary
Dynamic professional with a proven track record at Premier Valet, adept in guest flow management and customer communication. Excelled in providing exceptional service, resolving conflicts with calm, and ensuring customer satisfaction. Fluent in Arabic, showcasing strong multitasking and problem-solving skills. Demonstrated leadership and enthusiasm in volunteer roles, enhancing team creativity and cooperation. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Valet
Premier Valet
06.2024 - Current
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Entered guest vehicle information and location in valet parking system.
- Built positive customer rapport for courteous, friendly and professional service.
Volunteer
MAS Youth Center
06.2017 - 08.2017
- Collaborated with camp counselors to plan and execute fun, educational, and age-appropriate activities that promoted teamwork and creativity.
- Worked one-on-one with children who had special needs, ensuring they were included in activities and had a positive camp experience.
- Actively supervised a group of children aged 6-12, ensuring their safety while organizing and leading daily activities such as games, arts and crafts, and outdoor adventures.
- Demonstrated positive behavior, leadership, and enthusiasm, inspiring campers to participate fully and enjoy their summer camp experience.
Education
Associate of Science - Computer Science
College of Staten Island
Staten Island, NY05-2027
Skills
- POS system operations
- Guest flow management
- Customer service and support
- Financial records oversight
- Multitasking proficiency
- Problem-solving
- Customer communication
- Arabic fluency
- Professional appearance
- Stress tolerance
- Flexible schedule
- Friendly and outgoing
- Time management
- Conflict mediation
Languages
Arabic
Professional Working
Timeline
Valet
Premier Valet
06.2024 - Current
Volunteer
MAS Youth Center
06.2017 - 08.2017
Associate of Science - Computer Science
College of Staten Island
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