Dedicated to enhancing customer satisfaction through effective management of banquet operations and staff scheduling. Committed to continuous skill development while ensuring operational efficiency and quality service delivery.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Food and Beverage Operation Manager
Baltimore Marriott Waterfront
Baltimore
06.2022 - Current
Responsible for day-to-day Banquet operation.
Involved in the hiring process.
Attending all banquet meetings and planning for coming weeks.
Responsible for the Event Services department and all the rooms setups and scheduling.
Responsible for executing all banquet PM events.
Responsible for all alcohol beverage events.
Assistant Banquet Manager
Gaylord Nation Resort & Convention Center
National Harbor
09.2016 - 10.2020
Involved in hiring Process.
Ensure that Staff is Prepared for their shift by updating posted event orders and job assignments.
Post pop-up events in office and assist with scheduling extra staff accordingly.
Handle ordering for snacks and beverage required for day to day operations.
Supervise Banquet staff in coffee breaks and meal functions.
Responsible for making sure all sets are completed for the following day.
Assistant Banquet Manager
Marriott Marquis, Washington DC
Washington
05.2014 - 09.2016
Pre-opening team of the Marriott Marquis.
Involved in hiring process.
Ensure that staff is prepared for their shift by updating posted event orders and job assignments.
Post pop-up events in office and assist with scheduling extra staff accordingly.
Handle ordering for snacks and beverages required for day to day operations.
Supervise Banquet staff in coffee breaks and meal functions.
Responsible for making sure all sets are completed for the following day.
Assist managers with scheduling banquet servers on day to day basis.
Assistant Restaurant Manager
Four Season
Damascus
04.2007 - 07.2011
Oversaw inventory management of food and beverages to ensure availability.
Assisted with controlling labor and food costs.
Scheduled servers, hosts/hostess, and bussers to optimize service efficiency.
Provided Sequence of Service Training for employees.
Managed logistics for large booked events.
Assisted in hiring process to build effective team.
Restaurant Supervisor
San Juan Marriott Resort & Stellaris Casino
San Juan
06.2004 - 05.2005
Coordinated scheduling for servers, hosts/hostesses, and bussers to ensure efficient service flow.
Assisted with labor and food cost management to optimize budget adherence.
Managed inventory of food and beverages to meet daily operational requirements.
Education
High School Diploma -
Bryant High School
Alexandria, VA
01-2001
Skills
Catering Management
Inventory Management
POS Systems Management
Beverage Cost Control
Food Safety Standards
Operations oversight
Event planning
Staff scheduling
Vendor Negotiation
Employee training
Problem solving
Time management
Team leadership
Conflict resolution
Effective communication
Attention to detail
Certification
TIPS Certified
Related Employment
Baltimore Marriott Waterfront, Food and Beverage Operation Manager, 06/01/22, Present, Responsible for day-to-day Banquet operation., Involved in the hiring process., Attending all banquet meetings and planning for coming weeks., Responsible for the Event Services department and all the rooms setups and scheduling., Responsible for executing all banquet PM events., Responsible for all alcohol beverage events.
Gaylord National Resort & Convention Center, National Harbor, MD, Assistant Banquet Manager, 09/01/16, 10/01/20, Involved in hiring process., Ensure that staff is prepared for their shift by updating posted event orders and job assignments., Post pop-up events in office and assist with scheduling extra staff accordingly., Handle ordering for snacks and beverage required for day to day operations., Supervise Banquet staff in coffee breaks and meal functions., Responsible for making sure all sets are completed for the following day.
Marriott Marquis, Washington DC, Washington, DC, Assistant Banquet Manager, 05/01/14, 09/01/16, Pre-opening team of the Marriott Marquis., Involved in hiring process., Ensure that staff is prepared for their shift by updating posted event orders and job assignments., Post pop-up events in office and assist with scheduling extra staff accordingly., Handle ordering for snacks and beverages required for day to day operations., Supervise Banquet staff in coffee breaks and meal functions., Responsible for making sure all sets are completed for the following day., Assist managers with scheduling banquet servers on day to day basis.
Four Seasons, Damascus, Syria, Assistant Restaurant Manager, 04/01/07, 07/01/11, Involved in hiring process., Handle ordering for food and beverages required for day to day operations., Assisted with controlling labor and food costs., Responsible with scheduling servers, hosts/hostess, and bussers., Provided Sequence of Service Training for employees., Handle large events booked.
San Juan Marriott Resort & Stellaris Casino, San Juan, PR, Restaurant Supervisor, 06/01/04, 05/01/05, Handle ordering for food and beverages required for day to day operations., Assisted with controlling labor and food costs., Responsible with scheduling servers, hosts/hostess, and bussers.