Hussein Dourra
Dearborn Heights,MI
Summary
Certified and state‑licensed pharmacy technician with hands‑on experience in medication delivery, patient interaction, and healthcare support. Skilled in maintaining accuracy, confidentiality, and compliance with HIPAA standards. Strong communicator with bilingual proficiency in Arabic and English, dedicated to supporting pharmacists and improving patient outcomes. Currently pursuing a Bachelor of Science in Computer Science to expand technical expertise in healthcare systems.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Palm Pharmacy
Dearborn, USA
11.2018 - 07.2021
- Delivered prescriptions safely and accurately to patients and healthcare facilities.
- Maintained confidentiality and compliance with HIPAA regulations.
- Coordinated delivery schedules to ensure timely patient access to medications.
- Reported patient concerns and feedback to pharmacists for resolution.
Stocker
Greenland Market
Dearborn Heights, USA
08.2011 - 11.2018
- Managed inventory control and organized stock to ensure product accuracy.
- Assisted customers with product inquiries, building strong communication skills transferable to patient care.
- Rotated stock to maintain safety and compliance standards.
- Supported team communication and workflow efficiency.
Education
Bachelor of Science - Community Health
Wayne State University
Detroit, MI 11.2025 - 11.2025
Associate of Science - General Studies
Henry Ford College
Dearborn, MIHigh School Diploma -
Crestwood High School
Dearborn Heights, MISkills
- Prescription handling
- HIPAA compliance
- Patient counseling support
- Medication delivery
- Dosage accuracy
- Patient communication
- Complaint resolution
- Needs assessment
- Relationship building
- MS Office proficiency
- Pharmacy software troubleshooting
- Inventory systems
- Route planning
- Time management
- Order processing
- Safe driving
- Service desk coordination
- Organizational skills
- Employee management
Languages
- Arabic, Native/Bilingual
- English, Native/Bilingual
Certifications Licensure
- Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB), 12/31/25
- State of Michigan Pharmacy Technician License, Active
- Safe Driver Training
Timeline
Bachelor of Science - Community Health
Wayne State University
11.2025 - 11.2025
Delivery Driver
Palm Pharmacy
11.2018 - 07.2021
Stocker
Greenland Market
08.2011 - 11.2018
Associate of Science - General Studies
Henry Ford College
High School Diploma -
Crestwood High School