Hussein Hylton
Spring,TX
Summary
Experienced Automotive Leader with 21 years of progressive experience in the automotive industry. Skilled in dealership operations, team leadership, sales process optimization, and customer relationship management. Proven ability to increase sales volume, profitability, and customer satisfaction. Adept at implementing strategic initiatives to achieve business objectives and drive continuous improvement.
Overview
16
16
years of professional experience
Work History
Finance Director
Russell And Smith Honda / Ford
05.2018 - Current
- Lead the finance department, overseeing all financial operations and ensuring compliance with regulatory requirements.
- Develop and implement strategic financial plans to maximize profitability and achieve revenue targets.
- Manage dealership finance and insurance (F&I) operations, optimizing product penetration and gross profit per vehicle.
- Analyze financial data and market trends to identify opportunities for cost reduction and revenue enhancement.
- Negotiate financing terms with lending institutions to secure competitive rates for customers and improve dealership margins.
- Train and mentor finance managers and staff to enhance their product knowledge and sales skills.
- Collaborate with sales and service departments to streamline processes and improve the customer experience.
- Maintain strong relationships with manufacturers, vendors, and financial partners to support dealership growth initiatives.
General Sales Manager
Tom Peacock Nissan
03.2015 - 05.2018
- Led a high-performing sales team, setting and achieving sales targets to drive revenue growth 30% year over year.
- Developed and implemented sales strategies to maximize dealership performance and exceed sales goals.
- Managed dealership inventory levels, ensuring optimal stock levels to meet customer demand and maximize profitability.
- Fostered a customer-centric culture, providing exceptional customer service and maintaining high levels of customer satisfaction Index.
- Conducted regular sales team meetings and training sessions to enhance sales skills and product knowledge.
- Implemented processes that led to 20 % increase in volume.
- Ensured compliance with all dealership policies, procedures, and regulatory requirements.
Sales Director
Westside Chevrolet
11.2013 - 03.2015
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction withafocus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Fostered a culture of continuous improvement within the sales department, regularly organizing Training and skill-building sessions for employees at various levels of expertise.
- Implemented Processes that resulted in the increase of volume from 140 cars monthly to 225
New Car Director
Machaik Chevorlet
11.2009 - 11.2013
- Analyzed market trends and adjusted inventory mix accordingly to meet customer demands, resulting in a40% increase in volume.
- Launched successful promotional events that attracted potential buyers, leading to increased foot traffic at dealership showroom floor.
- Proactively sought out new opportunities for growth by staying informed on emerging industry trends and competitor activities in local market area.
- Established strong rapport with customers through exceptional communication skills, enhancing customer loyalty and repeat business.
Finance Manager / Director
Northwest Dodge
11.2007 - 11.2009
- Lead a team of finance professionals to achieve monthly sales targets, resulting in consistently exceeding revenue goals by 20%.
- Implemented strategic finance programs to increase profitability and customer satisfaction, resulting in a 15% increase in finance penetration.
- Cultivated and maintained strong relationships with financial institutions to secure favorable loan terms for customers.
- Conducted thorough financial analyses to identify areas for cost reduction and profit enhancement, resulting in 10% increase in dealership profitability.
- Provided expert financial guidance to sales staff and customers, ensuring transparency and compliance with regulatory requirements.
- Streamlined finance processes to improve efficiency and reduce paperwork, resulting in a 30% decrease in transaction times.
- Resolved customer concerns and complaints promptly and professionally, leading to a 95% customer satisfaction rating.
Education
Associate of Science - Business Management
Kingsborough Community College of The City University of New York
Brooklyn, NYSkills
- Sales Leadership
- Team Building & Management
- Revenue Growth Strategies
- Customer Relationship Management
- Sales Process Optimization
- Inventory Management
- Financial Analysis
- Compliance & Regulations
- Negotiation Skills
Timeline
Finance Director
Russell And Smith Honda / Ford
05.2018 - Current
General Sales Manager
Tom Peacock Nissan
03.2015 - 05.2018
Sales Director
Westside Chevrolet
11.2013 - 03.2015
New Car Director
Machaik Chevorlet
11.2009 - 11.2013
Finance Manager / Director
Northwest Dodge
11.2007 - 11.2009
Associate of Science - Business Management
Kingsborough Community College of The City University of New York
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