Hussein Muse Hussein
Boston,MA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
9
9
years of professional experience
Work History
Senior Area Manager
Amazon
06.2023 - Current
- Ensure projects are kept on schedule and within budget while meeting client's needs and delivering a quality project.
- Identify potential issues and ensure timely decisions are made
- Hire and oversee subcontractors.
- Recognized and rewarded performance to motivate continued success.
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Defined revenue and sales targets and motivated staff to exceed expectations.
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
- Attracted, retained and developed top talent to enhance team performance.
- Monitored resource utilization, expenses and payroll to inform profitability management and decision-making.
- Managed multi-unit operations to develop teams and optimize workflows for maximum business results.
- Led regional sales meetings to discuss progress, evaluate strategies, set goals collectively, increasing motivation levels significantly.
- Conducted regular competitive analysis to stay ahead of industry trends, adjusting strategies accordingly for sustained success.
- Expanded market presence through successful negotiation and partnership deals with local businesses.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
B2B Sales Representative
International Services Inc
06.2015 - 06.2023
- Achieve and exceed sales targets and revenue goals.
- Maintain accurate records of sales activities in our CRM system.
- Ability to work independently and take ownership of the sales process.
- trong interpersonal and communication skills.
- Exceeded quarterly sales targets consistently, contributing to the overall success of the team.
- Increased sales revenue by developing and maintaining strong relationships with key clients.
- Collaborated with cross-functional teams to deliver exceptional customer service and drive repeat business.
- Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
- Identified potential upsell opportunities to increase average deal size and maximize revenue potential.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Implemented effective sales strategies to achieve consistent growth in competitive markets.
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
- Negotiated contracts for better pricing and terms, resulting in improved profit margins.
- Participated in trade shows, conferences, and other industry events to represent the company and generate new leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contacting Business Coordinator with feedback from appointments and sharing new business lead opportunities.
- Reviewing the day's successes and challenges with your Sales Manager, gaining sales support as appropriate all administrative support people have a vested interest in your success
- Built diverse and consistent sales portfolio.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Generated advertising brochure for vendor use.
Education
Bachelor of Science - Business
University of Massachusetts - Lowell
Lowell, MASkills
- Sales Development
- Client Relationship Management
- Relationship selling
- Negotiation expertise
- Sales Presentations
- Sales Forecasting
- Strategic Planning
- Team Development
- Client Account Management
- Territory Management
- Project Oversight
- Sales strategy
- Business development and planning
- Marketing initiatives
- New market penetration
- Upselling strategies
- Value Propositions
- Cold-calling
- Business Networking
- Upselling expertise
- Professional Networking
- Persuasive Selling
- Systems and software expertise
- Schedule Coordination
- Sales funnel management
- SOP Adherence
- Email campaigns
- Processing payments
- Contract Negotiation
Timeline
Senior Area Manager
Amazon
06.2023 - Current
B2B Sales Representative
International Services Inc
06.2015 - 06.2023
Bachelor of Science - Business
University of Massachusetts - Lowell
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