Summary
Work History
Education
Skills
Languages
Timeline
Generic

HUSSIEN M AQEEL

Glendale,CA

Summary

Service-centric Restaurant Supervisor with 7 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with the leadership, support, guidance and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention and referrals. Focused on ensuring compliance with policies, procedures, regulations and quality standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Restaurant Supervisor

FOOD LAND RESTAURANT-BRAK
BRAK, LIBYA
01.2016 - 09.2022
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Monitored, evaluated and audited food and beverage services to maintain high levels of patron satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Coordinated efforts of assigned teams with focus on productivity, efficiency and achieving top customer experience.

Electric Shop Cashier

BRAK Local Supermarket
BRAK, LIBYA
01.2017 - 08.2022
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Gas Station Lead

AL RAHILA OIL SERVICES COMPANY
BRAK, LIBYA
01.2012 - 04.2016
  • Responded to all customer inquiries thoroughly and professionally.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Coordinated between billing department and customers to resolve problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained excellent attendance record, consistently arriving to work on time.

Supervisor Civil Engineer

TELAL FEZAN COMPANY
BRAK, LIBYA
08.2006 - 04.2010
  • Estimated quantities and material costs during project planning to support budgeting and costing.
  • Monitored execution of contract work for compliance with design plans and specifications.
  • Computed load and grade requirements for proper drainage and support.
  • Developed and implemented solutions to maintain and improve client infrastructure at existing sites.
  • Managed quality assurance and laboratory testing for concreting operations.
  • Provided technical and professional engineering support services in design, construction and traffic engineering.

Quantity Surveyor Engineer

LIBYAN URBAN DEVELOPMENT,GOVT
BRAK, LIBYA
04.2008 - 03.2010
  • Reviewed all consultant drawings and made recommendation to adjust site requirements.
  • Used AutoCAD and Eagle Point to amend project design changes.

Education

Bachelor of Science - Civil Engineering

College of Engineering Technology
Hoon, Libya
07.2006

Skills

  • Hiring and Onboarding
  • Food Delivery Oversight
  • Supplies Forecasting
  • Operational Problems Analysis
  • Operational Reporting
  • Work Area Inspections
  • Kitchen Staff Supervision
  • Worker Training

Languages

Arabic
Full Professional
English
Limited Working

Timeline

Electric Shop Cashier

BRAK Local Supermarket
01.2017 - 08.2022

Restaurant Supervisor

FOOD LAND RESTAURANT-BRAK
01.2016 - 09.2022

Gas Station Lead

AL RAHILA OIL SERVICES COMPANY
01.2012 - 04.2016

Quantity Surveyor Engineer

LIBYAN URBAN DEVELOPMENT,GOVT
04.2008 - 03.2010

Supervisor Civil Engineer

TELAL FEZAN COMPANY
08.2006 - 04.2010

Bachelor of Science - Civil Engineering

College of Engineering Technology

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HUSSIEN M AQEEL