Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Production Operator
General Mills
Independence , IA
11.2022 - 12.2023
Performed regular inspections of production machinery to ensure optimal performance.
Maintained accurate logs and records of production output, quality control tests, and other related activities.
Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
Drove forklift as well to help move products and other things around the factory.
Sales Associate
USCellular
Cedar Rapids, IA, Iowa
08.2020 - 09.2021
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered product questions with up-to-date knowledge of sales and promotions.
Answered incoming telephone calls to provide store, products and services information.
Increased purchase amounts by cross-selling with similar products.
Developed trusting relationships with customers by making personal connections.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Assessed customer needs to provide assistance and information on product features.
Mobile Expert
T-Mobile US Inc.
Cedar Rapids, IA
11.2017 - 08.2021
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Stayed up to date on store promotions, payment policies and security practices.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Recognized by management for providing exceptional customer service.
Factory Worker
Raining Rose Inc.
Cedar Rapids, IA
01.2016 - 08.2017
Moved items between machines, conveyors and transport equipment based on current production needs.
Loaded and unloaded items from machines and conveyors.
Recorded production data in daily logs.
Prepared finished products for shipment.
Helped machine operators set up and tend equipment to complete runs.
Monitored processes to avoid overloading and keep machinery functioning properly.
Organized all project components on work tables according to work flow.
Assistant Manager
Cain and smith enterprise
Cedar Rapids, IA, IA
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Education
High School Diploma -
Jefferson High School
Cedar Rapids, IA
05.2014
Skills
Team building
Business operations
Project organization
Administrative support
Supervision
Communications
Customer service
Organization
Timeline
Production Operator
General Mills
11.2022 - 12.2023
Sales Associate
USCellular
08.2020 - 09.2021
Mobile Expert
T-Mobile US Inc.
11.2017 - 08.2021
Factory Worker
Raining Rose Inc.
01.2016 - 08.2017
Assistant Manager
Cain and smith enterprise
High School Diploma -
Jefferson High School
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