Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
Hi, I’m

Kelsey Catoe

Executive Administrative Assistant
Nashville,TN
Kelsey Catoe

Summary

Experienced Executive Administrative Assistant provides support to upper level executives such as travel arrangements, coordinate meetings and managing their calendars (proficient in nearly ALL calendar apps/software) while simultaneously maintaining efficient office operations. preparing reports Demonstrates excellent customer service, problem-solving, and communication skills. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.

Overview

16
years of professional experience
1
Certification
15

Completed self paced online learning courses

Work History

Top Down Roofing

Executive Administrative Assistant
01.2023 - 03.2024

Job overview

  • Managed customer relationships and vendor communications, ensuring high levels of satisfaction and service. - Generated leads and supported sales efforts through effective communication and follow-up strategies. - Oversaw canvasser activities, providing guidance and support to enhance performance. - Handled all aspects of clerical work, including data entry, document management, and phone inquiries, maintaining organizational efficiency.

DoorDash

Delivery Driver
08.2018 - 12.2023

Job overview

  • Safely operated a delivery vehicle to transport orders to customers. - Ensured timely and accurate delivery of orders. - Maintained excellent customer service and communication throughout the delivery process. - Managed route planning and navigation to optimize delivery efficiency. - Conducted regular vehicle maintenance checks to ensure safety and reliability. - Handled cash and electronic payments and provided accurate change and receipts.

Olivares Framing

Executive Administrative Assistant and Bookkeeper
12.2018 - 12.2022

Job overview

  • Managed all payroll operations, ensuring timely and accurate payment processing. - Handled all administrative duties, overcoming language barriers to ensure effective communication and operation efficiency.

Tattered Beauties

Owner/Operator
02.2014 - 11.2017

Job overview

  • Owned and operated Tattered Beauties, a business specializing in refinishing furniture and creating DIY decor. - Developed and implemented business strategies to promote growth and profitability. - Managed all aspects of business operations, including product development, marketing, and sales. - Established a strong customer base through exceptional service and quality products. - Led a team in the design and execution of unique furniture refinishing projects and DIY decor creations.

Shipwreck Cove

Front House Manager
03.2012 - 09.2014

Job overview

  • Managed front house operations to ensure a high level of customer service and satisfaction. - Coordinated with kitchen staff to streamline service processes. - Implemented staff training programs to improve service quality. - Monitored inventory and managed supplier relations. - Handled customer complaints and feedback to improve service experience.

Vanderbilt Children's Hospital

Care Partner
08.2009 - 03.2012

Job overview

  • Provided daily care and support to patients. - Ensured patient comfort and well-being. - Assisted with daily living activities and medical procedures. - Maintained a safe and clean environment for patients.

Unlimited Potential

In-Home Caregiver
02.2009 - 08.2009

Job overview

  • Provided comprehensive in-home care to individuals, enhancing their quality of life. - Tailored care plans to meet the specific needs of clients. - Assisted with daily living activities, including personal hygiene, meal preparation, and medication management. - Monitored client health and reported changes to healthcare professionals. - Developed strong, trusting relationships with clients, contributing to a positive living environment.

West Wilson Walk-In

Medical Receptionist/Executive Administrative Assistant
11.2007 - 09.2008

Job overview

  • Managed patient appointments and maintained scheduling system to ensure efficient operations. - Provided exceptional customer service, handling patient inquiries and concerns with professionalism. - Facilitated patient registration and processed insurance verifications and authorizations. - Maintained confidentiality of patient records in compliance with HIPAA regulations. - Assisted healthcare professionals with administrative tasks to support patient care.

Education

NATS
NASHVILLE, USA

Nurse Assistant
03.2009

University Overview

Volunteer State Community College
GALLATIN, USA

Nursing
12.2007

University Overview

McGavock High School
NASHVILLE, UNITED STATES

High School Diploma
05.2006

University Overview

  • Completed a rigorous curriculum of honors classes, demonstrating strong academic capabilities as well as AP classes
  • Excelled in advanced coursework, preparing for higher education
  • Represented my class on the student council all four years
  • Received Most Creative Superlative
  • Elected Captain of the softball team and made the ALL TENNESSEE Team Senior Year

Skills

  • Spreadsheet Creation
  • Transcribing Information
  • Office Supplies and Inventory
  • Coordination of Administrative Activities
  • Presentation Materials
  • Process Improvement
  • Microsoft Office
  • Invoice Preparation
  • Report Generation
  • Managing Fleet Vehicles
  • Social Media Management
  • Workflow Improvement
  • Training Schedule Setup
  • Correspondence and Memos
  • Error Resolution
  • Maintain Filing Systems
  • Document Filing and Retrieval
  • Inventory Records
  • Bookkeeping and Basic Accounting
  • Operational Efficiency
  • Documentation
  • Customer Service
  • Material Preparation
  • Managing Vendors
  • Vendor Contracts
  • Event Networking
  • Customer Inquiries
  • Operational Improvements
  • Operational Processes
  • Past Due Account Management
  • Special Events
  • Contact Management Systems
  • Health and Safety Compliance
  • Commercial and Residential Cleaning
  • Exceptional Time Management
  • Complex Problem-Solving
  • Excellent Written and Oral Communication
  • Decision-Making Skills
  • Qualified Lead Generation
  • HIPAA Guidelines
  • Medical Records Management
  • Telephone Etiquette
  • Typing and Filing
  • Insurance Verification
  • Insurance Claims
  • Creative Solutions
  • Organization and Time Management
  • Adaptable and Flexible
  • Supplier Liaison
  • Data Entry Documentation
  • PC Proficiency
  • Employee Training
  • Typing Proficiency
  • Office Management
  • Medical Terminology
  • Closing and Contract Negotiations
  • Marketing
  • Critical Thinking

Certification

Social Media Marketing, Udemy, 01/2022
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Canva

Microsoft Office

Adobe

IOS

Hailtrace

JobNimbus

Salesforce

Docusign

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

POS Systems

Apple Products (iOS)

Windows

Timeline

Executive Administrative Assistant
Top Down Roofing
01.2023 - 03.2024
Executive Administrative Assistant and Bookkeeper
Olivares Framing
12.2018 - 12.2022
Delivery Driver
DoorDash
08.2018 - 12.2023
Owner/Operator
Tattered Beauties
02.2014 - 11.2017
Front House Manager
Shipwreck Cove
03.2012 - 09.2014
Care Partner
Vanderbilt Children's Hospital
08.2009 - 03.2012
In-Home Caregiver
Unlimited Potential
02.2009 - 08.2009
Medical Receptionist/Executive Administrative Assistant
West Wilson Walk-In
11.2007 - 09.2008
NATS
Nurse Assistant
Volunteer State Community College
Nursing
McGavock High School
High School Diploma
Kelsey CatoeExecutive Administrative Assistant