Huy Ngo
San Jose,CA
Summary
Manufacturing and operations professional at Intuitive Surgical with hands-on experience assembling, testing, and troubleshooting complex robotic systems in a regulated environment. Certified in Full Cell DV5 MTM and PSC Robot Cell (Stations 4–8) with strong proficiency in SAP, MES, and Process Logs (PL). Detail-oriented and motivated to transition into a Service Operations / Service Support role.
Overview
10
10
years of professional experience
Work History
Assembly Technician / Coordinator
Intuitive Surgical Inc.
Sunnyvale, CA
06.2023 - Current
- Assemble and test mechanical, electromechanical, and fiber optic assemblies in a regulated manufacturing environment.
- Certified Full Cell DV5 MTM, supporting full-system assembly and functional testing.
- PSC Robot Cell certified (Stations 4–8) and PSC Sub-Assemblies (Carriage, Motor Module).
- Perform rework and retest following SOPs and quality standards.
- Manage and close Process Logs (PL) documenting issues and corrective actions.
- Execute production and service transactions in SAP and MES to ensure traceability.
- Collaborate cross-functionally to support service readiness and continuous improvement.
Material Handler
Intuitive Surgical Inc.
Sunnyvale, CA
10.2021 - 06.2023
- Delivered production kits based on schedules and priorities.
- Verified serial numbers, labels, and documentation for accuracy.
- Supported inventory and workstation transactions using SAP.
- Maintained organized, compliant workstations.
Broadcaster / Sales Associate
Vietoday / SBTN / Que Huong Media
San Jose, CA
01.2016 - 06.2021
- Produced broadcast content and managed advertising client relationships.
Education
Business Administration And Management
De Anza College
Cupertino, CACERTIFICATIONS
TECHNICAL SKILLS
Skills
- Mechanical & Electromechanical Assembly
- Fiber Optic Testing & Troubleshooting
- Service & Production Support
- Process Logs (PL) & Root Cause Documentation
- SAP & MES Transactions
- Quality Control & Documentation
- Languages: English, Vietnamese
Timeline
Assembly Technician / Coordinator
Intuitive Surgical Inc.
06.2023 - Current
Material Handler
Intuitive Surgical Inc.
10.2021 - 06.2023
Broadcaster / Sales Associate
Vietoday / SBTN / Que Huong Media
01.2016 - 06.2021
Business Administration And Management
De Anza College
CERTIFICATIONS
TECHNICAL SKILLS