Huy Nguyen
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Operations Support (Service Desk Analyst)
Randstad / SEI Investments
Mechanicsburg, USA
06.2024 - Current
- Monitored security events using Graylog to identify suspicious account lockouts and network anomalies, aiding rapid threat response.
- Managed over 50 Active Directory accounts daily, performing access reviews, resolving identity lockouts, and enforcing least-privilege access controls.
- Responded to security-related support tickets via ServiceNow, ensuring timely triage of access issues and minimizing risk exposure.
- Troubleshot network and endpoint issues across internal systems, contributing to incident response and operational resilience.
Cybersecurity Intern, Identity & Access Management (IAM)
Bell Textron
Dallas, USA
05.2023 - 08.2023
- Leveraged Splunk to identify and analyze account lockouts, improving incident response time and reducing false positives.
- Mitigated high-severity vulnerabilities identified in Nessus, reducing risk across critical infrastructure.
- Migrated 100+ user accounts to a secure domain using ADUC and PowerShell, enhancing operational integrity and IAM hygiene.
- Audited and updated 1,000+ service accounts, improving overall security posture and IAM system accuracy.
Education
Bachelor of Science - Cybersecurity Analytics & Operations
Pennsylvania State University
State College, PA05.2024
Skills
- Splunk
- Graylog
- Nessus
- Wireshark
- Python
- ServiceNow
- Remote technical support
- Incident management
- Linux
- Office 365
- Network troubleshooting
- Information security
Certification
CompTIA Security+
Timeline
Security Operations Support (Service Desk Analyst)
Randstad / SEI Investments
06.2024 - Current
Cybersecurity Intern, Identity & Access Management (IAM)
Bell Textron
05.2023 - 08.2023
Bachelor of Science - Cybersecurity Analytics & Operations
Pennsylvania State University