Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Huy Nguyen

Arlington,TX

Summary

Experienced with analyzing and mitigating security threats to protect critical assets. Utilizes advanced threat detection techniques and robust incident response strategies to minimize risks. Strong understanding of regulatory compliance and risk management, ensuring organizational data remains secure.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Co-Owner

Rocketbelly
10.2022 - 06.2025
  • Launched and managed a self-service boba tea shop
  • Oversee daily operations, inventory, staff, compliance, and finances.
  • Gained experience in customer service, vendor management, and business strategy.

Senior Security Analyst

IBM
03.2017 - 04.2024
  • Knowledgeable with SIEM, SIEM Architecture, SIEM health check, providing security monitoring, analysis and response to internal teams and customers.
  • Audited the SIEM in the customer environments and assisted in building use cases for the customers.
  • Raising change management tickets for SOC Administration activities, onboarding and verifying log sources for customers
  • Co-ordination SOC Monitoring team for troubleshooting issues and highlighting them to clients for further resolution and escalation.
  • Building of incident reports, advisories and review if SLA has been met for Incident alerting and Incident closure.
  • Update and maintain and document SOC knowledge base for new security incidents.
  • Provide analysis and trending of security log data from a large number of security devices.
  • Troubleshoot issues regarding SIEMs, other SOC tools, and non-reporting devices, escalating to internal support teams, if needed, to resolve said issues.
  • Assisted with required knowledge base details and basic documentations.
  • Assisted in new hire onboarding with introduction and overview of all tools used on a daily basis.

Server Build Technician – Tier 3

IBM
12.2013 - 03.2017
  • Racked, built, cabled, and provisioned enterprise-grade servers in a fast-paced datacenter environment.
  • Deployed and troubleshot networking equipment (switches, firewalls, routers).
  • Conducted hardware QA, root cause analysis, and maintained SoftLayer uptime standards.
  • Managed server orders, escalations, and datacenter events related to power, cooling, and networking.
  • Trained and mentored new hires; led pod launches in Washington and Dallas datacenters.

Co-Owner

Yes I Can! Learning Center
05.2012 - 06.2014
  • Oversaw business operations including customer service, bookkeeping, and accounts management.
  • Configured technical systems including POS and networking infrastructure.
  • Conducted market research and advertising campaigns to drive growth.

Education

High School Diploma -

Juan Seguin High School
Arlington, TX
05-2004

Skills

  • Cybersecurity & Risk Management – Threat analysis, incident response, SOC operations, vulnerability management
  • Datacenter & Infrastructure – Server provisioning, hardware builds, system configuration, escalation management
  • Tools & Platforms – VMware, VirtualBox, Microsoft Office Suite, Adobe Suite, SQL, IBM QRadar & SOAR, Crowdstrike, JIRA
  • Leadership & Training – Team mentoring, cross-functional collaboration, technical documentation

Certification

  • Certifications (previously held):
  • CompTIA CySA+ – Expired (2022-10)
  • CompTIA Security+ – Expired (2022-10)

Languages

English
Vietnamese

Timeline

Co-Owner

Rocketbelly
10.2022 - 06.2025

Senior Security Analyst

IBM
03.2017 - 04.2024

Server Build Technician – Tier 3

IBM
12.2013 - 03.2017

Co-Owner

Yes I Can! Learning Center
05.2012 - 06.2014

High School Diploma -

Juan Seguin High School

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Huy Nguyen