Huy Tran
San Jose,United States
Summary
I'm a person that is Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Manager
Kickin Crab
San Jose, CA
03.2018 - 11.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Fire Fighter
Cal Fire Local
San Jose, CA
10.2022 - 06.2024
- Attended firefighting classes to learn proper techniques and safety procedures.
- Instructed new firefighters on the use of fire equipment and emergency response protocols.
- Performed regular maintenance and testing of all firefighting gear, vehicles, and equipment.
- Provided medical assistance to victims of fires or other emergencies.
- Assisted in extinguishing residential, commercial, and industrial fires using hoses, ladders, pumps, foam systems, and other specialized tools.
- Investigated the cause of fires by conducting interviews with witnesses and analyzing evidence.
- Patrolled assigned areas to identify potential hazards that could lead to fires.
- Responded to hazardous materials spills to contain the spread of contamination and prevent further environmental damage.
- Participated in community outreach programs designed to educate the public about fire prevention strategies.
- Conducted daily physical fitness training sessions for firefighter personnel in order to maintain a high level of readiness.
- Monitored radio communications during emergency calls and dispatched additional resources as needed.
Military Pay Technician
US Army National Guard
San Jose, CA
12.2018 - 07.2021
- Performed data entry of military pay information into the Defense Joint Military Pay System.
- Prepared, reviewed and processed military pay entitlements for Active Duty and Reserve personnel.
- Assisted with the reconciliation of payroll accounts to ensure accuracy of payment records.
- Monitored budget and appropriation utilization and prepared corresponding reports as required.
- Ensured compliance with applicable regulations concerning the processing of military pay entitlements.
- Provided customer service by answering inquiries from customers regarding their pay issues and concerns.
- Reviewed documentation for accuracy, completeness and timeliness prior to inputting data into DJMS system.
- Identified discrepancies in records and initiated corrective action as necessary.
- Processed special pays such as incentive or hazardous duty pay, reenlistment bonuses.
- Verified that all entries are accurate before submitting them to higher authority for approval.
Drink Maker
Tastea
San Jose, CA
12.2017 - 02.2018
- Maintained knowledge of current drink recipes and ingredients.
- Monitored stock levels of beverages and restocked when needed.
- Provided excellent customer service by engaging in friendly conversation with guests.
- Responded to customer inquiries about drinks menu options.
- Resolved customer complaints in a professional manner.
Pizza Maker
Little Caesars
San Jose, CA
06.2017 - 12.2017
- Prepared dough and sauce for pizzas according to recipes.
- Followed established recipes when creating specialty pizzas requested by customers.
Education
Associate of Science -
Mission College
SAN JOSE12-2025
High School Diploma -
Independence High Schhol
San Jose05-2018
Skills
- Strategic Planning
- Staff Development
- Business Administration
- Performance Management
- Policy Implementation
- Workforce Management
- Contract Management
- Business Development
- Staff Management
- Project Management
- Product Management
Languages
Vietnamese
Professional
English
Professional
Accomplishments
- I earn certificate of honor from us arny for being exelent from helping other service member get payroll, and other financial situation.
- Firefighter certificate
Timeline
Fire Fighter
Cal Fire Local
10.2022 - 06.2024
Military Pay Technician
US Army National Guard
12.2018 - 07.2021
Manager
Kickin Crab
03.2018 - 11.2024
Drink Maker
Tastea
12.2017 - 02.2018
Pizza Maker
Little Caesars
06.2017 - 12.2017
Associate of Science -
Mission College
High School Diploma -
Independence High Schhol
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