Summary
Overview
Work History
Education
Skills
Accomplishments
I speak Vietnamese. I know French
Languages
References upon request.
Currently working as a Visitor Relations Specialist/ Public Relations
Timeline
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Huyen-Nga Cao

Huyen-Nga Cao

Visitor Relations Specialist/Public Relations

Summary

1/ Currently a brand ambassador / Visitor Relations Specialist / Public Relations at Boeing Future of Flight in Mukilteo, Wa. Greet visitors from local to anywhere in the world. Deliver educational experience from the gallery of the past, present, and the future, acquire visitors ready for the public factory tour, educate visitors to fly drones and to code robots. Collaborate and engage with factory tour groups.

2/ Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

3/ Energetic Volunteer offering outstanding social media and interpersonal skills. Well-trained individual with past experience working with children and people. Punctual and dedicated to service.

4/ Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in organization and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image.

5/ Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

6/ Successfully coordinated service programs to meet critical social needs. Offered direct support and orchestrated effective outreach to community members. Skilled at cultivating strong partnerships with local businesses to meet financial needs.

7/ Personable Volunteer with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving in fundraising work. Focused on leveraging talents to positively impact others.

8/ Dependable event organizer applied excellent relationship-building, communication and project management skills to garner attention for important concerns. Talented leader experienced in fundraising, grass-roots support and organizing public campaigns, protests and marches. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

40
40
years of professional experience
7
7

Event Lead Organizer

20
20

Medical Assistant

Work History

Visitor Relations Specialist/ Public Relations

Boeing Future of Flight
Mukilteo, WA
04.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Work well in a team setting, providing support and guidance.
  • Manage time efficiently in order to complete all tasks within deadlines.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.
  • Participate in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivate interpersonal skills by building positive relationships with others.
  • Develop and maintain courteous and effective working relationships.
  • Pay attention to detail while completing assignments.

Event Lead Organizer ( Volunteer )

Kamiak Performing Arts
Mukilteo, WA
09.2018 - 06.2022
  • Assisted with special events or programs.
  • Chaired important fundraising event - Holiday Classics Concert - Messiah for Kamiak Performing Arts from Kamiak High School in Mukilteo, Washington which had raised $32,000.00.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Planned and delivered numerous activities and special events for programs and services.
  • Organized and managed events and projects as part of community support services.
  • Encouraged donations by supporting community fundraising events and campaigns.
  • Provided immediate responses to questions from volunteers.
  • Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
  • Assisted program manager with planning and fundraising responsibilities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.

Medical Assistant

Pacific Medical Center
Seattle, WA
06.1984 - 06.2004
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Measured patient spirometry.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Education

Nursing

University of Washington
Seattle, WA

Associate of Arts - Medical Assisting

North Seattle Community College
Seattle, WA
06.1984

Skills

  • Adaptability and Dependability
  • Fast learner
  • Fundraising Events
  • Volunteer Management
  • Teamwork and Collaboration
  • Volunteer Coordination
  • Data Entry
  • Volunteer Recruitment
  • Verbal and Written Communication
  • Computer Skills
  • Attention to Detail
  • Deadline Adherence
  • Patient Medical Histories
  • Taking Vital Signs
  • Obtaining Referrals
  • Patient Vital Taking

Accomplishments

  • Chaired a very successful fundraising Holiday Classics Concert - Messiah for Kamiak Performing Arts at Kamiak High School for the orchestra & choir programs.
  • President of Music Booster at Explorer Middle School ( volunteer ). Ran meetings once a month, worked with the orchestra and band directors of the school and the other booster officers in doing fundraising - 1 big auction/year to raise money for instruments and repairs, sheet music, and orchestra or band field trips.
  • Orchestra liaison - 2020-2022- assisted orchestra director with events such as helping to find chaperones and volunteers, key communicator to orchestra parents.

I speak Vietnamese. I know French

1/ Speak, understand and write Vietnamese language.

2/ Read, very limited speaking and understand French

Languages

Vietnamese
Native or Bilingual
French
Limited Working

References upon request.

1/ Lauren Rahimi

2/ Kamiak High School Orchestra Director: Mr. Brian Steves

2/ Tiffany Lee

3/ Jynifer Ramey

4/ Julie Berry

5/ Deborah Johnston

Currently working as a Visitor Relations Specialist/ Public Relations

Currently a brand ambassador, greet visitors that come to Boeing Future of Flight from local to international. Offer visitors an educational experience from gallery of exhibits about the history from past, present and the future, educate visitors on flying drones to coding robots, acquire visitors ready for the public factory tour

Timeline

Visitor Relations Specialist/ Public Relations

Boeing Future of Flight
04.2023 - Current

Event Lead Organizer ( Volunteer )

Kamiak Performing Arts
09.2018 - 06.2022

Medical Assistant

Pacific Medical Center
06.1984 - 06.2004

Nursing

University of Washington

Associate of Arts - Medical Assisting

North Seattle Community College
Huyen-Nga CaoVisitor Relations Specialist/Public Relations