Huyen Pham
San Diego,CA
Summary
Analytical, detail-oriented, and hard-working individual with more than 12 years of well-rounded experience with excellent interpersonal and communication skills plus an in-depth knowledge of office management and early childhood development. Dedicated team-player currently seeking to combine the passion in education and office administration to focus on offering employees assistance and guidance on career development. Motivated and ready to learn, grow, and excel in future training and experience in new professional challenges.
Overview
16
16
years of professional experience
Work History
Early Childhood Development Supervisor
Poway Unified School District
10.2022 - Current
- Planned, coordinated, and organized a variety of interactive activities and events that allow families, staff, and students to actively participate and be engaged.
- Ability to effectively collaborate with staff with patience and courtesy.
- Developed and maintained strong relationships with the staff and families.
- Proficient with word processing, spreadsheets, pdf, PowerPoint, Canvas, and Google Docs.
- Record-keeping and maintained manual and electronic documents (inventory, budget, staff work hours, training agenda, staff files, students files, etc.) to provide up-to-date information and to ensure compliance with administrative guidelines and State licensing.
- Maintained program budgets and ensured that expenditures properly covered the needs of the program.
- Ordered supplies, maintained inventory records, estimated timelines, and effectively allocated resources.
- Trained, directed, and provided guidance and support to the staff.
- Collaborated with the management team to interpret and meet State licensing requirements and to ensure safety for both staff and clients.
- Maximized team performance through regular performance evaluations, meeting, and recognition of individual accomplishments.
- Improved program efficiency by fostering an environment of continuous learning within the team through knowledge sharing sessions and professional training opportunities.
- Provided coaching and mentoring to team members by researching and presenting information for the purpose of providing updated information to the staff.
- Collaborated with the management team to conduct assessment on potential team candidates.
CHILD & YOUTH PROGRAM ASSISTANT/LEAD
NAVY CYP NAFI, Miramar CDC/Patrick Wade CDC
10.2010 - Current
- Trained over 20 currently and newly hired employees to establish work-flow processes and to maintain compliance towards federal, state licensing, and program standards of operations.
- Effective problem-solving and experience with decision-making by providing ongoing guidance to improve staff performances and address work concerns.
- Assisted training & curriculum specialists with new hire trainings to ensure performance quality.
- Coordinated and maintained effective daily schedule balance to ensure safety between trainings, instructions, and breaks to ensure smooth operations and proper ratios of staff and children.
- Budget planning for toys and classroom materials to gain optimal savings, store and inventory all classroom orders.
- Updated and maintained confidential and sensitive electronic and/or hard copy records of staff performance evaluation and children's portfolios in accordance with internal procedures.
- Performed on-site medication to children accordingly to medical conditions following proper procedures and precautions.
- Answered and redirected incoming phone calls and provide assistance to customers.
- Conducted quarterly parent conferences and when necessary, with support personnel (KIT) to accommodate developmental needs for children.
- Properly trained to prepare for program emergency circumstances, such as fire drill, evacuation, first aid, etc.
- Experiences working with various age-groups from infants through school-age children through work and volunteer work.
- Maintained positive communication with high quality internal and external customer service.
ASSOCIATE TEACHER
San Diego State University Children's Center
08.2008 - 10.2010
- Promoted physical, cognitive, and social-emotional development in children by implementing age-appropriate classroom activities
- Reinforced positive behaviors by maintaining well-controlled classroom environment and by clearly outlining standards
- Provided quality customer service internally and externally by maintaining positive communication with over 50 parents, children and staff to provide feedback and classroom strategies
- Planned and implemented age-appropriate lessons to meet program standards
- Built and consulted with teachers and parents to maintain positive support networks
- Mentored student teachers on classroom management, lesson planning and activity organization.
Education
MBA - Human Resources Management
University of Arizona Global Campus
San Diego, CA01.2020
Bachelor of Science - Child & Family Development
San Diego State University
San Diego, CA06.2008
Skills
- Training and mentoring
- Safety assessments
- Business administration
- Bilingual (English/Vietnamese)
- Coordinated schedules/tasks
- Organization and Time management
- Office administration
- Customer service
- Budget management
- Computer literacy
- Problem-Solving
- Teamwork and Collaboration
Extracurricular Activities
Volunteer, Recruiter, Receptionist 2014
Nhu Lai Thien Tu Meditation Temple | San Diego, CA
- Planned, organized, and fundraised for the Jade Buddha for Universal Peace Event.
- Recruited young volunteers and provided instructions necessary to support the scope of the event and spoke with distinguished guests.
Volunteer 2004 - present
Making Strides Against Breast Cancer | San Diego, CA
- Participated in the breast- cancer walks (organized by the American Cancer Society) at Balboa Park with:
- (2004) the Pre-Medical students at SDSU.
- (2014-present) the teachers at Patrick Wade Child Development Center.
News-anchor/Reporter 2003-2018
Vietnamese News Television (VNTV)
- Networked with people from different professional backgrounds (educators, doctors, beauty artists, pageant court, etc.) to conduct interviews and talk-shows by presenting a variety of researched topics (travel, medical, meditation, education, etc.).
- Researched and presented a variety of topics of interests.
Volunteer Co-Chair 2005-2012
Vietnamese American Youth Alliance (VAYA)
▪ Collaborated with team members and other community groups to organize the annual Vietnamese Lunar New Year Festival with multiple other cultural and fundraising events.
▪ Co-chair for the Golden Voice singing contest and Kid’s Spotlight (children’s talent
contest) by collaborating with other staff to meet deadlines, manage program, train participants, maintain budget, etc.).
Internal Vice President/Secretary 2002 - 2008
Vietnamese Student Association (VSA)
- Maintained communication among staff and members to provide up-to-date information.
- Served as a liaison between staff, members, and the community.
- Prepared meeting materials and maintained meeting notes.
- Planned, coordinated, and organized interactive events within the community.
Accomplishments
- Professional development in Family & Child Development and Domestic Violence.
- Participant of the Vietnamese Student Association, Vietnamese American Youth Alliance, Vietnamese News Television San Diego.
- Certified in Medical Administration 2010-Current.
- Certified in First Aid Kit
- Supervised team of more than 10 staff members.
References
(References available upon request)
Timeline
Early Childhood Development Supervisor
Poway Unified School District
10.2022 - Current
CHILD & YOUTH PROGRAM ASSISTANT/LEAD
NAVY CYP NAFI, Miramar CDC/Patrick Wade CDC
10.2010 - Current
ASSOCIATE TEACHER
San Diego State University Children's Center
08.2008 - 10.2010
MBA - Human Resources Management
University of Arizona Global Campus
Bachelor of Science - Child & Family Development
San Diego State University
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