Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
24
24
years of professional experience
Work History
Senior Data Entry Specialist
Welfare & Pension Administration Service, Inc.
Mercer Island, WA
01.2008 - Current
Maintain data entry requirements by following data program techniques and procedures
Maintain and track open enrollment for departments
Maintain customer confidence and protects operations by keeping information confidential
Process checks for daily deposit, ensuring that all payments are entered accurately
Enter and balance employer reports and self-pay remittances in timely and accurate manner
Secure information by completing data base backups
Index documents on continual basis for electronic retrieval
Create and maintain precise and accurate models, charts and reports
Compile data and reviewed information for accuracy prior to input
Create and maintain member records as needed
Work productively and provide assistance to team members
Provide backup duties for member services related to customer service calls
Proven track record of positive interpersonal communications with internal and external clients
Perform other related tasks as assigned
Assistant Financial Analyst
Symetra Financial Corporation
Bellevue, WA
01.2006 - 01.2008
Performed month end responsibilities, including accruals, allocations, and miscellaneous journal entries
Managed, tracked and monitored financial updates
Reported financial data and updated financial records in ledgers and journals
Ran and analyzed monthly revenue risk reports for executive team
Performed analysis and research to compile data to submit to auditor for special projects
Performed other related tasks as assigned
Administrative Assistant II
Philips Oral Health Care Inc
Snoqualmie, WA
01.1998 - 01.2006
Organized and provide documents, reports and information to Sales Department
Processed client orders, invoices and payments
Scheduled office meetings and client appointments for staff teams.
Executed record filing system to improve document organization and management
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Generated reports and typed letters in Word and prepared PowerPoint presentations
Handled client correspondence and tracked records to foster office efficiency
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Leveraged accounting software to manage expenses and keep track of finances
Performed other related tasks as assigned
Skills
Leadership
Decision making
Critical thinking
Problem solving
Teamwork and Collaboration
Communication
Call Volume Analysis
High performance under pressure
Interpersonal
Innovation
EDUCATION
Associate in Arts in Business Administration, 2003 - 2005
Bellevue College, Washington State
Specialized in economics and accounting coursework
Certificates of Completion: Word Processing Specialist, 1992 - 1993
Renton Technical College, Washington State
LANGUAGES
Vietnamese: Native
English: Fluent
HOBBIES
Photography
Calligraphy
REFERENCES
Jeremy Rivas: Control Department Supervisor / WPAS Inc.
Treatment Specialist at Pension, Savings, and Welfare Funds for Oil Industry Employees (Atieh FarzaneganTreatment Specialist at Pension, Savings, and Welfare Funds for Oil Industry Employees (Atieh Farzanegan
Health and Welfare Claims Adjuster at Teamsters Joint Council No. 83 of VA Health & Welfare and Pension FundsHealth and Welfare Claims Adjuster at Teamsters Joint Council No. 83 of VA Health & Welfare and Pension Funds