Huzaifa Ijaz
Cassville,NJ
Summary
Talented tax professional with firm grasp of related compliance standards. Meticulous and well-organized with top-notch abilities in customer relations, time management and verbal and written communication. Proficient in Work center
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tax Specialist
HR Block
Brick , NJ
01.2024 - Current
- Prepared, reviewed, and filed tax returns for individual clients.
- Analyzed financial documents to ensure accuracy of information reported on tax forms.
- Researched and interpreted complex tax regulations in order to advise clients on the most advantageous methods of filing their taxes.
- Identified potential deductions or credits that could reduce the amount of taxes owed by a client.
- Performed calculations to determine estimated taxes due or refunds expected.
- Advised clients on strategies to minimize their future tax liabilities.
- Created reports summarizing the details of all filings made during the year.
- Provided guidance to clients regarding changes in federal, state, and local laws that may affect them financially.
- Maintained current knowledge of changes in taxation rules and regulations through continuing education and professional development courses.
Office Manager
Exp Realty william Hagan Group
Asbury, NJ
10.2022 - 12.2023
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Mechanical Engineering Intern
Audi Freehold
Freehold, NJ
05.2022 - 09.2022
- Assembled and tested prototype components for mechanical systems.
- Developed CAD models to evaluate designs of new products.
- Performed calculations on stress, strain, bending moments and other properties of materials.
- Created technical drawings using AutoCAD software.
- Reviewed engineering documents such as design reports, test plans and specifications.
- Assisted in the development of product testing procedures and methods.
Technical Support Representative
Dish Network Corp
Jackson , NJ
01.2021 - 04.2022
- Provided technical assistance to customers through phone, email and chat support.
- Troubleshot customer inquiries related to software and hardware issues.
- Resolved escalated customer service issues in a timely manner.
- Assisted customers with installation of new hardware and software applications.
- Diagnosed system errors and implemented solutions to resolve them.
- Maintained detailed records of customer interactions and transactions.
- Identified potential areas for improvement in existing products or services.
- Monitored customer feedback to ensure high levels of satisfaction.
- Created reports on customer complaints and feedback for management review.
Front End Supervisor
Wegmans
Ocean, NJ
08.2018 - 12.2020
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
- Maintained accurate records of inventory, sales, and employees.
- Trained new employees in customer service techniques and store policies.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Resolved customer complaints in a professional manner.
- Conducted regular performance evaluations of front end personnel.
- Ensured adequate staffing levels during peak business hours.
- Implemented procedures to reduce shrinkage and increase profitability of the department.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
Customer Service Supervisor
Kmart, Sears Holding
West Long Branch, NJ
06.2017 - 08.2018
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Provided guidance and support to junior customer service representatives, including coaching and mentoring.
- Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
- Identified areas of improvement in the customer service process and developed strategies to address them.
- Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
- Conducted regular team meetings with customer service staff to discuss issues or changes in policies and procedures.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
Education
Bachelor of Science - Accounting
Richard Stockton University
Galloway, NJ05-2025
Associate of Science - Computer Science
Brookdale Community College
Lincroft, NJ12-2022
High School Diploma -
Ocean Township High School
Oakhurst, NJ06-2019
Skills
- Tax planning
- Accounting Principles
- File Management
- Tax Preparation
- Documentation skills
- Real Estate Law
- Recruiting clients
- Property Inspections
- Lease Agreements
- Investment properties
- Consultative Sales
- Complaint resolution
- Account updating
- Data Entry
- Appointment Scheduling
- Call Management
Certification
- Real estate Sales person
- Tax specialist II certification
Affiliations
- Played Baseball, Football and track in High school.
References
References available upon request.
Timeline
Tax Specialist
HR Block
01.2024 - Current
Office Manager
Exp Realty william Hagan Group
10.2022 - 12.2023
Mechanical Engineering Intern
Audi Freehold
05.2022 - 09.2022
Technical Support Representative
Dish Network Corp
01.2021 - 04.2022
Front End Supervisor
Wegmans
08.2018 - 12.2020
Customer Service Supervisor
Kmart, Sears Holding
06.2017 - 08.2018
Bachelor of Science - Accounting
Richard Stockton University
Associate of Science - Computer Science
Brookdale Community College
High School Diploma -
Ocean Township High School
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