Hyde Nithin Sumithra Owk
Manchester,USA
Summary
Results-driven IT graduate with hands-on experience in development and support roles. Skilled in Oracle SQL, Python, and Machine Learning, with a track record of leading teams to achieve significant results. Expertise in software development, system optimization, and debugging, complemented by strong analytical and problem-solving abilities. Proven ability to adapt to evolving technology landscapes while fostering effective communication and teamwork.
Overview
1
1
years of professional experience
6
6
Certification
1
1
year of post-secondary education
Work History
Development Engineer
HSBC Limited
Hyderabad, India
01.2023 - 12.2023
- Enhanced system efficiency for over 1 million users as on-site Development Engineer at HSBC Limited.
- Utilized PEGA software and Oracle SQL in GLOBAL PAYMENTS SOLUTIONS project.
- Achieved Certified System Architect badge from PEGA Systems for outstanding performance.
- Resolved over 50 weekly system alerts by identifying root causes and implementing solutions.
- Conducted application health checks to maintain zero unplanned downtime.
- Evaluated new technologies for potential integration into production environment.
- Addressed escalated service desk issues promptly, ensuring swift resolution.
Support Associate
Wiley Edge
Hyderabad, India
01.2023 - 12.2023
- Coordinated with internal teams to deliver solutions aligned with client needs.
- Executed testing of changes in non-production environments before production deployment.
- Reduced health and safety risks through adherence to safety protocols and PPE requirements.
- Maintained accurate records of all modifications made in the production environment.
- Deployed software updates, patches, and hotfixes to production servers.
Intern
Wiley Edge
Remote
03.2022 - 06.2022
- Offered an internship at Wiley, working with Python, Linux, SQL, SDLC, Cloud technologies, ITIL practices, and database concepts
Education
Master of Science - Information Technology
University of New Hampshire
Manchester, NH, USA 01.2024 - Current
Bachelor of Technology - Electronics and Communication Engineering
G Pulla Reddy Engineering College
Kurnool, AP, India06.2022
Skills
- C and Python
- SQL databases
- Oracle and MySQL
- Machine learning techniques
- Cloud computing
- Software development lifecycle
- ITIL framework
- Version control (GIT)
- Linux operating system
- Shell scripting proficiency
- Windows environment
- Adobe Illustrator expertise
- Microsoft Office Suite proficiency
- Technical support services
- Problem-solving abilities
- Communication skills
Certification
- Python completion certificate from Coursera
- Ethical Hacking certificate from IIT, Hyderabad
- Certification on Solar Development workshop from IEEE
- Software Development certification issued by Columbia Engineering from Wiley Edge
- Production Support certification from Wiley Edge
- Certified System Architect (CSA) from Pega Systems
Extracurricular Activities
- Served as a member of IEEE and played a key role in organizing and coordinating technical events.
- Coordinated the Cultural and Event Management Club, leading teams to execute events and manage logistics.
- Volunteered at Vivekananda Study Circle, contributing to various educational activities.
- Facilitated English language sessions to enhance students' communication skills.
Timeline
Master of Science - Information Technology
University of New Hampshire
01.2024 - Current
Development Engineer
HSBC Limited
01.2023 - 12.2023
Support Associate
Wiley Edge
01.2023 - 12.2023
Intern
Wiley Edge
03.2022 - 06.2022
Bachelor of Technology - Electronics and Communication Engineering
G Pulla Reddy Engineering College
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