Hyejung Moon
Lebanon,NH
Overview
27
27
years of professional experience
Work History
Vice President
Daeil System
Seoul, South Korea
01.2017 - 01.2025
- Managed operations for seven commercial buildings, ensuring efficient management, and tenant satisfaction.
- Led a team of 15 professionals, overseeing maintenance, leasing, and financial performance.
- Developed and implemented strategic initiatives to optimize property management processes and cost efficiency.
- Negotiated contracts with vendors and service providers, improving operational efficiency, and reducing costs.
COO
A&M English Academy
Seoul, South Korea
01.2006 - 11.2016
- Established and managed a private English academy, growing enrollment to over 300 students.
- Recruited, trained, and managed a team of 30 teachers to deliver high-quality language education.
- Designed curriculum and assessment strategies to enhance student learning outcomes.
- Oversaw financial planning, budgeting, and operational logistics to ensure long-term sustainability.
Senior F&B Supervisor
Golden Seoul Hotel
Seoul, South Korea
12.2001 - 06.2005
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
F&B Server
Travel Lodge Hotel
Sydney, Australia
05.1999 - 08.2000
- Upheld company standards for quality guest service during every interaction with customers.
- Trained new employees to perform duties.
F&B Server
Hilton Sydney, Hilton Group
Sydney, Australia
02.1998 - 04.1999
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Participated in weekly inventory counts verifying quantities of stocked products against records.
Education
High School Diploma -
Hyewon Girls High School
Seoul, South Korea05-1993
Skills
- Client satisfaction-driven
- Operations management
- Relationship cultivation and retention
- Relationship building and management
Timeline
Vice President
Daeil System
01.2017 - 01.2025
COO
A&M English Academy
01.2006 - 11.2016
Senior F&B Supervisor
Golden Seoul Hotel
12.2001 - 06.2005
F&B Server
Travel Lodge Hotel
05.1999 - 08.2000
F&B Server
Hilton Sydney, Hilton Group
02.1998 - 04.1999
High School Diploma -
Hyewon Girls High School