Hyelynn Youn
Sales Operation Specialist
Northville,MI
Summary
Always positive, we got this!
With five years of experience in global sales operations, I specialize in export strategies, project execution, and cross-border collaboration in the chemical industry
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Sales Operation Assistant Manager
LOTTE Chemical California, Inc.
05.2022 - Current
- Managed key accounts in North America (AUTO: GM, Ford, Tesla, Hyundai / NON-AUTO: GE, Whirlpool, Electrolux)
- Managed 37 Customer, 25KMT Sales volume (‘22 8K, ‘23 12K, ‘24 18K)
- Handled new orders, production, inventory, and global shipping (export/import)
- Developed new clients and identified business opportunities, leading sample testing and mass production approval projects
- Utilized SAP/ERP systems and led new employee training and team management - Update daily, weekly, and monthly sales reports
- Collaborated globally and contributed to organizational operations
Sales & Marketing Specialist
Hanwha Advanced Materials
06.2020 - 04.2025
• Managed and supported sales for North American automotive OEM accounts
• Operated SAP-based order management, revenue tracking, and supply chain optimization
• Handled local and HQ production input, container booking, shipping, and customer billing
• Responded to 4M changes and optimized production and logistics
Supply Chain Management Intern
Smart Fnd
01.2017 - 03.2018
- Received and processed customer orders by account
- Analyzed weekly sales, managed inventory, and placed purchase orders
Education
BBA - Computer Information Systems
Eastern Michigan University
Ypsilanti, MI 01.2018 - 04.2020
BBA - Computer Information Systems
Keimyung University
Daegu, South Korea 01.2016 - 01.2018
Skills
Bilingual (ENG/KOR)
SAP
MS Office
Data Analysis
Customer Service
Coordination
Certification
Microsoft Office Specialist
Timeline
Sales Operation Assistant Manager
LOTTE Chemical California, Inc.
05.2022 - Current
Sales & Marketing Specialist
Hanwha Advanced Materials
06.2020 - 04.2025
Microsoft Dynamics Student Certificate
05-2019
BBA - Computer Information Systems
Eastern Michigan University
01.2018 - 04.2020
Microsoft Office Specialist
08-2017
Supply Chain Management Intern
Smart Fnd
01.2017 - 03.2018
BBA - Computer Information Systems
Keimyung University
01.2016 - 01.2018
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