Hyianta Brown
Mattapan,MA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Bane Care
Boston, MA
05.2023 - Current
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Clinical Care Technician
Tufts medical center
Boston, MA
01.2020 - 07.2023
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Used restrictive devices and patient-shielding techniques to minimize patient and staff radiation exposures.
- Communicated test or assessment results to medical professionals.
- Coded data or other information.
- Provided emotional support to family members during times of crisis.
Customer Service Representative (Contract)
Executive Office Essentials
Boston, MA
06.2019 - 09.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Updated databases with new and modified customer data.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma - Culinary Arts
Greater Egleston High School
Boston, MAPerforming Arts
Berklee College of Music
Boston, MACertified Nursing Assistant - Home-Health Aide/ Nurse Assistant
Catholic Charities Laboure Center
Boston, MASkills
- Patient documentation
- Health and safety compliance
- Problem solving
- Certified in CPR/AED
- Certified nursing assistant
- Customer service
- Complaint handling
- Multi-task management
- Attention to detail
Awards
- Honor Roll
- Honorable mention
Timeline
Certified Nursing Assistant
Bane Care
05.2023 - Current
Clinical Care Technician
Tufts medical center
01.2020 - 07.2023
Customer Service Representative (Contract)
Executive Office Essentials
06.2019 - 09.2019
High School Diploma - Culinary Arts
Greater Egleston High School
Performing Arts
Berklee College of Music
Certified Nursing Assistant - Home-Health Aide/ Nurse Assistant
Catholic Charities Laboure Center
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